Salem Hospital
Psychiatry • Salem, MA
About
Mass General Brigham – Salem Hospital (Salem, MA) is a nonprofit hospital within the Mass General Brigham system, operating as part of North Shore Physicians Group. It focuses on outpatient and inpatient health care, including behavioral health services. The hospital employs about 768 staff and has affiliations with North Shore Medical Center and related groups. Key roles and departments include psychiatry-related leadership and clinical positions (e.g., Director of Behavioral Health, Inpatient Child Psychiatry, Mental Health Specialists). Contact: +1 978-741-1200; email: contactnsmcweb@partners.org. Official site: salem.massgeneralbrigham.org.
Clinic Type
Psychiatry
Address
Salem Hospital, a member of Mass General Brigham
Phone
978.354.4550
MGBBHAdmits@mgb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
outpatient psychiatry programs primarily through online sessions
Emergency Care
If you or someone you know needs urgent assistance, please call 978.354.4550.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What is the contact email for referring a patient or information about the program?
MGBBHAdmits@mgb.org
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- US News Health: 87% willingness to recommend (hospital-wide)
Patients praise
- Some individual practitioners are highlighted for professionalism and skill
- General hospital recommendation rate of 87% reported by US News
Common complaints
- Reports of poor, dismissive, or rude staff communication and behavior
- Concerns regarding inadequate or inhumane patient treatment in psychiatric and emergency settings
- Complaints about long wait times and poor communication regarding medical notes
- Difficulties with hospital policies, including rigid visiting hour restrictions
- Reports of traumatic experiences, including forced medication, restraining, and strip searches
- Concerns about inaccurate or missing medical information in patient records
"The rest were incompetent and rude. They interrogated and yelled at us all the time. They would lock me in the quiet room even if I wasn’t having a meltdown. I saw how they restrained or sedated people... and it was horrifying and so inhumane."
— LocalityBiz review of Epstein Center for Behavioral Health"This ER needs to be investigated. Criminal negligence is the norm at this place... Mental illness is out the window in this ER."
— LocalityBiz review of Salem Hospital Emergency DepartmentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mass General Brigham’s playbook to expand access to behavioral health patients - Becker’s Behavioral Health — Dec 30, 2025
- SHS Medical Assisting Program Partners with MGB Salem Hospital to Expand Student Practicum Opportunities - Salem School District — Jun 24, 2026
- The Salem News | Salem High students get real-world experience at Salem Hospital - Salem School District — Jul 7, 2026
- Northeast Health Services Opens New Mental Health Clinic in Salem, Massachusetts — Sep 17, 2025
- Salem High students get real-world experience at Salem Hospital | Local News | salemnews.com — Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry clinics in Salem
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