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SSM Health Medical Group Salem appears to be part of the SSM Health system, a Catholic, nonprofit health system based in St. Louis that serves Illinois, Missouri, Oklahoma, and Wisconsin. The provided extracts do not list a Salem-specific clinic or medical group location. SSM Health operates hospitals, primary/urgent care, outpatient and virtual services, home/hospice care, and related health services through its extensive network. What we can confirm: - SSM Health is a nonprofit, faith-based health system with a large workforce and multi-state presence. - Headquarters: St. Louis, MO; founded 1872. - Services include primary care, urgent care, hospital care, pediatric care, and virtual/telehealth options. - Locations mentioned: Illinois, Missouri, Oklahoma, Wisconsin (no explicit Salem address in the extract). If you need precise information for SSM Health Medical Group in Salem: - Please specify the Salem location you mean (e.g., Salem, Oregon vs. Salem, Illinois) and any particular specialty. - I can search for the exact clinic address, phone number, and services for that Salem site.

Clinic Type

Urgent Care

Address

1250 W. Whittaker St.

Phone

618-548-3740

Email

community.benefits@ssmhealth.com

Opening Hours

7:00 am - 6:00 pm

Telehealth

SSM Health Express Virtual Care open everyday 6:00 am to 10:00 pm; online care options

Services Offered

  • Primary care
  • Pediatrics
  • Wellness exams
  • Vaccinations
  • Chronic disease management

Team

  • Heidi Thompson, APRNCNP — APRN-CNP

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What services are offered at SSM Health Medical Group in Salem?

Primary care, Pediatrics, Wellness exams, Vaccinations, Chronic disease management.

Is there radiology, lab collection, or physical therapy on-site?

Radiology, lab collection and physical therapy services are also conveniently available in our Salem location.

Is this clinic a National Health Service Corps site?

Yes, this SSM Health Medical Group site is a National Health Service Corps site, serving all patients regardless of ability to pay; discounts for essential services are based on family size and income.

What are the providers’ specialties?

Providers specialize in family medicine.

Awards & Accreditations

  • BEE Award - nominate a non-nursing medical staff member
  • DAISY Award - nominate a nurse

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • SSM Health Official Site: 4.9 out of 5 stars (clinic level)

Patients praise

  • Providers are described as compassionate, attentive, and knowledgeable
  • Patients feel heard, respected, and not rushed during appointments
  • Strong emphasis on clear communication and collaborative treatment planning
  • Staff are reported to be professional, kind, and friendly

Common complaints

  • Instances of administrative or referral errors where patients were seen by providers unable to assist with their specific needs

"Amazing care! I feel like she truly cares, listens, and wants to help!"

— SSM Health Patient Review (KJ Norman)

"Dr Ganz was very kind, however, he was unable to assist in my treatment. No one reviewed my case ahead of time to realize that I was mistakenly referred to his office."

— SSM Health Verified Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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