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About

Salem Health is a nonprofit health system based in Salem, Oregon, founded in 1896. It is the area’s largest private employer with about 1,495–5,000+ staff and annual revenue around $1.2B. The system includes Salem Hospital, West Valley Hospital (Dallas), and multiple Salem Health clinics serving Marion, Polk, Benton, Lincoln, and Yamhill counties. Services span primary and urgent care, virtual care, emergency/trauma, cancer, heart and vascular, orthopedics, neurology, women’s health, pediatrics, and more. Salem Health operates under a volunteer Board of Trustees and is headquartered in Salem, OR. Contact: patientadvocate@salemhealth.org; main phone lines: 503-561-5200 and related numbers. For urgent care in the Salem area, visit Salem Hospital or the network’s clinics for rapid assessment and treatment.

Clinic Type

Urgent Care

Address

1002 Bellevue St SE, Salem, OR 97301

Phone

503-814-5554

Email

news@salemhealth.org

Opening Hours

Open every day 8 a.m. to 6 p.m.

Telehealth

We have online scheduling and virtual visits

Emergency Care

Call 911 or go to the nearest emergency room if you have life-threatening symptoms.

Services Offered

  • Urgent care
  • Same-day health care
  • Lab services
  • X-rays
  • Online scheduling
  • Virtual visits
  • Call-ahead appointments
  • MyChart scheduling
  • Emergency guidance
  • Lab tests

Technology & Equipment

  • X-ray
  • lab tests (blood collections, EKG, GTT, urea breath test)
  • online scheduling
  • MyChart

Insurance & Payment

  • Medicare
  • Oregon Health Plan
  • most private insurances

Salem Health Urgent Care accepts Medicare, the Oregon Health Plan and most private insurances. A list of contracted insurance companies can be viewed via the provided link in the page.

Languages Spoken

  • English

Pricing

  • Does not specify explicit pricing in page content

FAQs

Who will I get a bill from?

Salem Health Urgent Care is a department of Salem Health. Your bill will come from Salem Health Professional Services as an urgent care visit.

Does Salem Health Urgent Care accept my insurance?

Salem Health Urgent Care accepts Medicare, the Oregon Health Plan and most private insurances. To see a list of insurance companies we contract with, click here. Depending on your benefit plan, you still may need to pay an out-of-pocket co-pay and/or co-insurance before your appointment. Please contact your insurance provider if you have questions about your benefits.

What if I don't have insurance?

Patients who don’t have insurance are welcome at Salem Health Urgent Care. If you are paying out of pocket you will be billed for the visit.

What if I need a test or an X-ray?

Salem Health Urgent Care is equipped to perform basic X-rays (arms, legs, chest, etc.) and lab tests. If you need more advanced care, please contact your primary care physician for a referral.

Can I get a prescription from Salem Health Urgent Care?

Salem Health Urgent Care does not have a retail pharmacy for patients. As a courtesy, we are happy to call in prescriptions to the pharmacy of your choice after your appointment. You must be seen by one of our providers before we can call in a prescription for you.

Do you refill narcotics or psychiatric medications?

Salem Health Urgent Care is proud to be part of a program to reduce narcotic drug abuse in the mid-Willamette Valley. As part of this program, we will not provide refills for prescription pain medications, tranquilizers or other psychiatric medication. If you take those medications and need a refill, please contact your regular doctor for an appointment.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 3.3 out of 5 stars

Patients praise

  • High quality of medical care and knowledgeable providers
  • Timely service and same-day availability for some patients
  • Professional and thorough bedside manner from doctors and nurse practitioners
  • Clean and accessible facilities

Common complaints

  • Difficulties scheduling appointments or denial of care due to appointment-only policies
  • Perceived unfriendliness or rudeness of front-desk staff
  • Discrepancies between website information (walk-in status) and actual in-person experiences
  • Frustration over being redirected to primary care or emergency services when seeking urgent care

"The actual medical team was excellent. Thank you, Salem Health Urgent Care team, for showing up and supporting your community. I appreciate you!"

— LocalityBiz user review

"I was told... you need an appointment... After waiting 30min with no response. I then ask her if I should keep waiting... she said 'Do what you want' but yet they call them selves urgent care."

— LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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