Salem Memorial District Hospital and SMDH Family Medicine ...
Wound Care • Salem, MO • Since 1970
About
Salem Memorial District Hospital (SMDH) is a nonprofit, Critical Access hospital in Salem, Missouri, founded in 1970. It operates a full-service hospital with 24/7 emergency care, a family medicine clinic on campus, and 25 inpatient beds. Services include outpatient radiology, labs, physical/occupational therapy, dialysis, cardiopulmonary, and outpatient surgery, along with swing bed and long-term care options (18-bed unit). SMDH serves over 20,000 residents in Salem and surrounding counties (Dent, Iron, Crawford, Shannon, Reynolds, Phelps) and accepts Medicare/Medicaid with financial assistance available. The campus locations include 35629 Highway 72, Salem, MO 65560 (HQ), with additional offices in Salem. Contact: postmaster@smdh.net; main phone numbers provided.
Clinic Type
Wound Care
Address
35629 Highway 72, Salem, Missouri 65560, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (hospital page): 59% Patient Experience Rating (noted as 16% lower than the national average) (not stated)
- OpenNPI (hospital overview): Overall rating 3
- HospitalStats.org: Overall Patient Rating: POOR (includes dated patient comments; review count not stated)
- Yelp (SMDH Family Medicine): 3 reviews (rating value not shown in snippet) (3 reviews)
Patients praise
- Some patients report better communication from doctors and praise for cleanliness/discharge-information aspects in survey results
- Several sources include at least some positive bedside-manner/service experiences
Common complaints
- Reports of poor responsiveness/help when patients request assistance
- Negative comments about staff communication/response time and long ER waits
- Complaints include lack of professionalism/compassion and needing repeated visits for the same issue
- Satisfaction is described as low/poor in some rating summaries
"“While customer satisfaction surveys don't necessarily reflect the quality of care provided... Overall Patient Rating: POOR”"
— hospitalstats.org – Salem Memorial District Hospital Ratings in Quality, ER Wait Time, Patient Satisfaction"“Several reviews express extreme dissatisfaction with long wait times in the emergency room... treated rudely or not receiving adequate care.”"
— mycaringplan.com – Salem Memorial District Hospital (review summary)"“Cleanliness - star rating | Rating: 4 (scale 1-5)” (HCAHPS summary shown)"
— opennpi.com – Salem Memorial District Hospital overview (HCAHPS metrics)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- House representative attends hospital board meeting, new auditor approved | thesalemnewsonline — Aug 29, 2025
- Proposed operational budget for FY26 approved, revenue cycle policy changes approved | thesalemnewsonline — Oct 6, 2025
- SMH to come together with other independent hospitals to form health network | News | thesalemnewsonline.com — Nov 21, 2025
- House representative attends hospital board meeting, new auditor approved | News | thesalemnewsonline.com — Aug 29, 2025
- Salem Memorial Hospital laboratory receives excellent marks in recent federal inspection | Central Missouri — Sep 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
More wound care clinics in Salem
Salem Health is a nonprofit health system headquartered in Salem, Oregon, and the area’s largest private employer with more than 5,000 staff. It operates Salem Hospital, West Valley Hospital in Dallas, and multiple clinics across the mid-Willamette Valley, serving Marion, Polk, Benton, Lincoln, and Yamhill counties. The system offers comprehensive services including advanced wound care, along with specialties such as cancer care, heart and vascular, orthopedics (joint replacement), imaging, palliative care, and sleep/wellness services. Salem Health emphasizes partnerships with regional physicians and operates under a volunteer Board of Trustees. Main facilities and offices are located in Salem and Dallas, Oregon.
Phelps Health is a nonprofit hospital and medical system based in Rolla, Missouri, with 14 offices nationwide (mostly in Missouri). Founded in 1951, it provides a range of services including cardiovascular care, orthopedics, cancer care, hormone replacement, family planning, and more. Key locations near Salem, MO include facilities in Waynesville, St. James, Rolla, Vienna, and nearby areas. For Salem-area care, Phelps Health operates and coordinates services accessible from the Salem region. Contact: main line 573-364-9000 (and other local numbers). Website: phelpshealth.org.
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