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About

Salem Health is a nonprofit health system headquartered in Salem, Oregon, and the area’s largest private employer with more than 5,000 staff. It operates Salem Hospital, West Valley Hospital in Dallas, and multiple clinics across the mid-Willamette Valley, serving Marion, Polk, Benton, Lincoln, and Yamhill counties. The system offers comprehensive services including advanced wound care, along with specialties such as cancer care, heart and vascular, orthopedics (joint replacement), imaging, palliative care, and sleep/wellness services. Salem Health emphasizes partnerships with regional physicians and operates under a volunteer Board of Trustees. Main facilities and offices are located in Salem and Dallas, Oregon.

Clinic Type

Wound Care

Address

Salem Hospital, Building C, first floor, 875 Oak St., Salem, OR 97301; West Valley Hospital, 1050 SE Uglow Ave., Dallas, OR 97338

Phone

503-814-1472 (Salem Hospital, Advanced Wound Care) ; 503-831-3450 (West Valley Hospital)

Email

woundcare.rightfax@salemhealth.org

Opening Hours

Monday–Friday: 8:00 a.m. – 4:30 p.m.; Open daily including weekends at West Valley location: 8:00 a.m. – 4:30 p.m. (may close earlier if schedule is not full)

Telehealth

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Emergency Care

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Services Offered

  • Wound care
  • Outpatient wound clinics
  • Advanced Wound Care

Technology & Equipment

  • Biological cellular tissue
  • Compression therapy
  • Infection control
  • Negative pressure wound therapy
  • Thorough cleaning and removal of devitalized tissue

Team

  • Salem Hospital Advanced Wound Care Team — Multidisciplinary wound care team
  • Primary care providers — Collaborative care providers

Insurance & Payment

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Languages Spoken

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FAQs

How to place an order for referrals?

For those with Epic, referrals should be placed through Epic. External providers without Epic access can click the Salem Health outpatient wound care order form.

Awards & Accreditations

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.2 out of 5 stars (169 reviews)
  • Birdeye: 3.4 out of 5 stars (1,472 reviews)
  • Healthgrades (based on HCAHPS data): 70% of patients recommend the hospital

Patients praise

  • Professional and caring staff in specific departments (such as wound care and various medical units)
  • Effective and high-quality medical care once accessed by patients
  • Strong reputation for specific medical services such as cancer treatment, weight loss surgery, and joint replacement

Common complaints

  • Long wait times, particularly in the emergency department
  • Concerns regarding staff communication, professionalism, and perceived disrespect towards patients with disabilities or communication challenges
  • Issues with the grievance and complaint process, including reports of incomplete or untimely follow-up
  • Frustrations with security and check-in procedures

"Excellent, professional care. I would highly recommend the wound care department."

Yelp review for Salem Hospital Infusion and Wound Care

"Everyone from the nurses and Drs and lab technicians, to food service, surgeon's and everyone in between, took excellent care of me."

Yelp review for Salem Hospital

"I don’t like writing a bad review when most of my experiences with Salem Hospital have been positive, however it’s the poor experiences that drag my entire opinion of this hospital down to one star. I have speech deficiencies and therefore I am treated as I am incompetent."

Birdeye review for Salem Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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