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Clinic Type

Family Medicine

Address

Salt Lake City, UT

Phone

385-282-2595

Email

—

Opening Hours

Currently Closed. Opens at 8am

Telehealth

Available (virtual care)

Services Offered

  • Family medicine
  • Immunizations and vaccinations
  • Lab and X-ray
  • Nutrition services
  • Virtual care
  • Referrals to specialists
  • Routine examinations & physicals
  • Behavioral health
  • Chronic pain management

Technology & Equipment

  • Lab testing on-site
  • X-ray

Insurance & Payment

—

Languages Spoken

—

Current Offers

Same-day appointments

FAQs

What services does the Salt Lake Clinic family medicine offer?

Annual wellness exams, preventive screenings, immunizations, women's health services, management of chronic conditions, same-day appointments, on-site lab testing, referrals to specialists, virtual care.

What ages do family medicine doctors see?

Family medicine providers see patients of all ages, from newborns to seniors, offering routine care, preventive screenings, and management of chronic conditions.

What conditions do family medicine doctors treat?

They treat a wide variety of conditions, including everyday illnesses like colds and flu, chronic conditions such as asthma, diabetes, and high blood pressure, and provide preventive care through screenings, vaccinations, and lifestyle counseling.

Can I get a same-day appointment?

Yes, same-day appointments are often available for urgent but non-emergency health needs; call early in the day to increase the chance of securing a same-day slot.

Do you accept my insurance?

We accept most major insurance plans, including Medicare and Medicaid.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google): 2.7 stars (36 reviews)
  • Birdeye (Google): 3.4 stars (198 reviews)
  • Intermountain Health (Provider: Julie Lynn Roberts, NP): 5.0 stars (135 ratings (18 reviews))

Patients praise

  • High patient satisfaction with individual doctors and nurse practitioners (e.g., bedside manner, knowledge, thoroughness)
  • Specific clinicians noted as compassionate and attentive
  • Positive experiences with clinical care and diagnostic focus

Common complaints

  • Difficulties with phone communication (long wait times, automated systems)
  • Concerns regarding front desk staff professionalism and courtesy
  • Issues with follow-up communication for test results
  • Patients feeling rushed or dismissed during short appointments
  • Complaints about billing and collections processes

"It is almost impossible to actually talk to someone over the phone. HUGE wait times and mostly interacting with recorded operators."

— LocalityBiz

"Dr. Hales and his staff are absolutely terrific (!!) but the AI assistant on the clinic phone tree is horrible... Calling by phone into the clinic is arduous and I have grown to dread it."

— Birdeye

"Julie is the bomb! She is great to work with spends quality time with me. She's very kind and shows compassion! She's the best!"

— Intermountain Health Patient Reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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