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Clinic Type

Primary Care

Address

31001 Rancho Viejo Road, Suite 200, San Juan Capistrano, CA 92675

Phone

877-696-3622

Email

lbmmcmchlbcustomerservice@memorialcare.org

Opening Hours

Monday - Friday: 8:00 am - 5:00 pm

Telehealth

Available (virtual urgent care video visits; 24/7 telehealth options referenced)

Emergency Care

Available for non-threatening emergencies; check hours.

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Pediatric Care
  • Urgent Care
  • Ultrasounds
  • Podiatry
  • Pulmonary Medicine

Team

  • Jeff J Angarola — DPM
  • James H Ashizawa — MD
  • David C Gonzalez — MD
  • Lauren K Hackett
  • Lizander C Pandy — DO
  • Sandy Serna — MD
  • Alina Shrestha — MD
  • Mimi Van T Trinh — MD
  • Eric J Wong
  • Inchel Ye

Insurance & Payment

Languages Spoken

FAQs

What services are offered at MemorialCare Medical Group - San Juan Capistrano?

The location offers primary care, family medicine, internal medicine, pediatric care, urgent care, ultrasounds, podiatry, pulmonary medicine and more.

What are the primary care hours?

Mon-Fri 8:00 am – 5:00 pm.

What are the urgent care hours?

Mon-Fri 9:00 am – 9:00 pm; Sat-Sun 9:00 am – 5:00 pm; Holidays 9:00 am – 5:00 pm.

Are telehealth options available?

Yes, including 24/7 virtual urgent care video visits and other telehealth options.

How can I schedule an appointment?

Call the center at 877-696-3622 or use the online scheduling options referenced on the site (reserve my spot / telehealth links).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Kaiser Permanente): 4.0 out of 5 stars (72 reviews)
  • Yelp (MemorialCare Medical Group): 4.3 out of 5 stars (111 reviews)
  • Solv (San Juan Pediatrics): 5.0 out of 5 stars (39 ratings)

Patients praise

  • professional and knowledgeable doctors
  • kind and helpful staff members (particularly in specific programs like WIC)
  • efficient lab services at some locations
  • calm and supportive care in urgent care settings

Common complaints

  • difficulties with appointment scheduling
  • long wait times for phone responses
  • challenges obtaining timely communication or referrals from primary care providers

"Dr. Alanis is so wonderful in taking time to listen to my questions and answering them."

Birdeye (Kaiser Permanente)

"Waiting ten or more minutes for somebody to answer is typical until you give it a second try with the same results."

FreeClinics.com (Camino Health Center)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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