Primary Care at San Juan Capistrano Medical Offices
Primary Care • San Juan Capistrano, CA
Clinic Type
Primary Care
Address
30400 Camino Capistrano, 2nd Floor, San Juan Capistrano, CA 92675
Phone
1-833-574-2273
directoryupdate@kp.org
Opening Hours
Monday through Friday, 8:30 a.m. to 5 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the Primary Care Department hours?
Monday through Friday, 8:30 a.m. to 5 p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Kaiser Permanente facility): 4 out of 5 stars (72 reviews) (72)
- Healthgrades (Dr. Craig Albert): 4.5 out of 5 stars (48)
- Healthgrades (Dr. Ralf Reuland): 5 out of 5 stars (10)
Patients praise
- Highly professional and attentive physicians who listen to concerns
- Clean and well-maintained facility environment
- Efficient lab services and generally swift check-in processes
- Compassionate and thorough care from many providers
Common complaints
- Occasional long wait times for appointments and at reception
- Some reports of feeling rushed during appointments
- Inconsistent customer service at the pharmacy and with some reception staff
- Isolated complaints about individual staff members being rude or uncaring
"Dr. Alanis is so wonderful in taking time to listen to my questions and answering them... I appreciate having him as my primary physician."
— Patient review, Birdeye"Dr. Gonzalez is incredibly thorough, knowledgeable, and genuinely invested in his patients’ well-being. He took the time to listen to all of my concerns..."
— Patient review, MemorialCare website"I do feel rushed a lot of the time with the doctors. But I can’t really blame them for that... Sometimes the waiting time is a little ridiculous considering I go for appointments not walk ins."
— Patient review, UnilocalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Blanca Bisuna, MD, Family Medicine Physician - Mission Viejo, CA | Sharecare — Aug 26, 2025
- Dr. Vanessa P. Koeb, DO - Family Medicine Doctor in Aliso Viejo, CA — May 14, 2026
- Lauren Odorisi, OT - Occupational Therapist In Private Practice Specialist in San Juan Capistrano, CA — May 14, 2026
- Tanya Lughermo, OT - Occupational Therapist In Private Practice Specialist in San Juan Capistrano, CA — May 14, 2026
- Dr. Trung Pham, MD – Santa Ana, CA | Internal Medicine — Feb 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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