Our San Leandro East Urgent Care Center in CA - Concentra
Urgent Care • San Leandro, CA
Clinic Type
Urgent Care
Address
13939 E. 14th Street, Suite 150
Phone
510.343.8300
privacyoffice@concentra.com
Opening Hours
Mon-Fri: 8:00 am – 5:00 pm; Sat-Sun: closed
Services Offered
Insurance & Payment
—
Payment in full is due at the time of your visit. All Concentra medical center locations are cashless except where prohibited by law.
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local: 1.5 out of 5 stars (average) (205 reviews)
- Solv Health: 1.5 out of 5 stars (average) (36 ratings)
- Bay Area Consumers' Checkbook: 4 ratings (4 reviews)
Patients praise
- some patients report quick and efficient service for specific needs like tests or physicals
- individual staff members or doctors occasionally praised as friendly or professional
- fair pricing for walk-in services reported by some users
Common complaints
- long wait times
- poor customer service and communication from front office staff
- unprofessional staff behavior including use of profanity and focus on personal phones
- issues with medical paperwork handling and coordination
- perceived lack of concern or empathy from some medical providers
"This place is absolutely a bad place the front office girls are so bad in talking not realizing there's people present using profanity left and right .. Specially the lil short girl name Jenny..."
— Yahoo Local user Rick G."The staff really made efforts to efficiently room & exam clients... I was impressed by the professionalism of the staff and highly recommend this Concentra location."
— Localitybiz user Marjorie SantosSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in San Leandro
CityHealth is an urgent care and dermatology clinic with 3 offices in Oakland and San Leandro, CA (HQ in San Leandro). Key details: - Services: Walk-in urgent care, primary care, dermatology, same-day appointments for illnesses, injuries, lab work, and more; telemedicine options available. - Hours/Access: Open 7 days; walk-ins welcome. - Location: 1970 Mountain Blvd, Oakland; 201 Dolores Ave, San Leandro (HQ); additional Oakland location. - Team & Hiring: Small practice (about 27 employees); actively hiring for physician assistants and nurse practitioners. - Contact: support@cityhealth.com; main phone numbers listed. - Highlights: Strong local presence in the Bay Area, convenient access, growing patient traffic, and a focus on making healthcare more accessible and less intimidating.
Urgent Care at San Leandro Medical Center (Kaiser Permanente, Northern California) - Location: San Leandro, CA - Service scope: Kaiser Permanente facility offering healthcare services and insurance; related to urgent care within the San Leandro Medical Center network. - Contact options: Multiple phone numbers listed for the center (various 510/916/866-454-8855 style lines). - About: Part of Kaiser Permanente’s Northern California facilities; small workforce profile shows 1 employee noted in provided details. Note: The page primarily provides general center information (location, affiliation, contact points) rather than specific urgent care hours, services, or walk-in policies. For urgent care specifics (hours, wait times, eligibility), please contact the center directly or visit Kaiser Permanente Northern California facilities page for San Leandro Medical Center.
Comparing your options?
See other urgent care clinics in San Leandro, or search the full directory by insurance, ratings, and more.