Urgent Care at San Leandro Medical Center - Kaiser Permanente
Urgent Care • San Leandro, CA
About
Urgent Care at San Leandro Medical Center (Kaiser Permanente, Northern California) - Location: San Leandro, CA - Service scope: Kaiser Permanente facility offering healthcare services and insurance; related to urgent care within the San Leandro Medical Center network. - Contact options: Multiple phone numbers listed for the center (various 510/916/866-454-8855 style lines). - About: Part of Kaiser Permanente’s Northern California facilities; small workforce profile shows 1 employee noted in provided details. Note: The page primarily provides general center information (location, affiliation, contact points) rather than specific urgent care hours, services, or walk-in policies. For urgent care specifics (hours, wait times, eligibility), please contact the center directly or visit Kaiser Permanente Northern California facilities page for San Leandro Medical Center.
Clinic Type
Urgent Care
Address
2500 Merced Street, Building A, 1st Floor, Suite 108, San Leandro, CA 94577
Phone
1-866-454-8855 (Appointment and Advice Call Center)
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Opening Hours
12 to 8 p.m. Limited walk-ins until 5:30 p.m.
Emergency Care
Call 911 or go to the nearest emergency department for life-threatening emergencies
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the walk-in policy hours for Urgent Care?
You may walk into Urgent Care, but walk-in visits are limited until 5:30 pm daily, based on availability. If a visit slot is available, there may be a wait.
How can I contact Appointment and Medical Advice Services?
Call 1-866-454-8855 (Toll free).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health (professional/staff perspective): 4.4 out of 5 stars (based on 29 reviews) (29 reviews)
- MedicalRecords.com: 3.4 out of 5 stars (based on 213 reviews) (213 reviews)
Patients praise
- Professional, friendly, and welcoming staff members
- Clean, well-organized, and easy-to-navigate facilities
- Effective and attentive care during labor and delivery or specific procedures
- Quick wait times reported for some urgent care visits
Common complaints
- Billing and financial disputes, including unexpected emergency room charges
- Concerns about staff responsiveness, rudeness, or being dismissive of symptoms
- Frustration with triage processes and being misdirected between urgent care and emergency departments
"I had a horrible experience and horrible remediation with this Kaiser in particular. I was having heart issues and called Kaiser, a nurse said they thought I was having blood clots, and to go to urgent care to get checked for them. Urgent care said they can't do it... I was given a 325.00$ emergency bill."
— MedicalRecords.com reviewer"Kaiser San Leandro has been a great experience for me. The staff is always approachable, friendly, and very helpful. Most of my doctors have been wonderful. They are attentive, thorough, and caring during every visit."
— LocalityBiz reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Emergency team recognized for care tailored to older adults - Kaiser Permanente Look insideKP Northern California — Jul 17, 2025
- Kaiser Permanente San Leandro Maintains 'A' Safety Grade From Watchdog Group | San Leandro, CA Patch — May 6, 2026
- IMPACT Quality & Safety Council reduce C. Diff | KP San Leandro Medical Center Hospital Annual Nursing Report 2025 | Kaiser Permanente — Jan 25, 2026
- Kaiser Permanente San Leandro Hospital Recognized for Patient Safety | San Leandro, CA Patch — Nov 14, 2025
- Kaiser Permanente San Leandro Hospital Among the Best in the Nation for Patient Care | San Leandro, CA Patch — Dec 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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