San Mateo Primary & Specialty Care
Primary Care • San Mateo, CA
Clinic Type
Primary Care
Address
1100 Park Place, Suite 100
Phone
+1 (888) 530-3034
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown: Generally praised by existing patients for quality of care, but mixed regarding administration/billing. (35 reviews (BestProsInTown))
- Google Maps: Significant number of negative reviews/complaints on Google Maps often centered on billing. (Not explicitly stated (aggregated data cited))
Patients praise
- knowledgeable, patient, and compassionate medical providers
- friendly and helpful staff once established as a patient
- convenient app-based scheduling for existing patients
- well-maintained facilities
Common complaints
- billing and insurance complications, particularly related to annual physical exams being billed as diagnostic visits
- difficulties accessing the clinic for new patients
- frustrating appointment scheduling processes for adults, including long wait times and difficulty reaching staff by phone
"Patients praise the friendly and respectful staff... highlight the doctors' patience, knowledge, and use of the latest medical research."
— BestProsInTown"The appointment process for adults is described as tedious and frustrating... I've had a billing problem... revised billing codes... billing headache."
— Top-Rated Online / Google Reviews aggregationSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Hema Shah | Internal Medicine Doctor in San Mateo, CA | Sutter Health — Jun 12, 2026
- Dr. Cecilia Wan | Internal Medicine Doctor in San Mateo, CA | Sutter Health — Jun 12, 2026
- Dr. Bina Lu | Internal Medicine Doctor in San Mateo, CA | Sutter Health — Jun 12, 2026
- Dr. Sharon Chen Lee | Internal Medicine Doctor in San Mateo, CA | Sutter Health — Jun 27, 2026
- Dr. Diana V. Jao, MD - Internal Medicine Physician in San Mateo, CA — May 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in San Mateo
San Mateo Medical Center is a government-associated hospital and clinic system in San Mateo, California. Key details: - Type: Government agency; part of San Mateo County Health - Industry: Hospitals and Health Care - Founded: 1923 - Headquarters: San Mateo, CA - Ownership: Private - Size: ~393 employees; annual revenue about $473.4 million - Services: Integrated hospital and clinic system serving the Bay Area - Locations: 2 offices/work locations in the United States, including HQ at 222 West 39th Ave, San Mateo, CA 94403 - Contact: Main phone numbers include 573-2525, 833-452-0765, (650) 573-2354 - Website: smchealth.org If you’re seeking specifics about services, departments, or how to access care at San Mateo Medical Center, I can pull those details next.
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