Family Health Services | Quality Care in Sandusky & Norwalk
Psychology • Sandusky, OH • Since 2008
About
Family Health Services, LLC is a nonprofit Federally Qualified Health Center (FQHC) serving Erie and Huron Counties in Ohio, with its headquarters in Sandusky. Founded in 2008, the organization provides comprehensive, affordable care across primary care, behavioral health, dental, nutrition, and women’s health, plus a newly opened pharmacy. They operate 7 locations including Sandusky and Norwalk, and aim to serve patients regardless of ability to pay. Contact: 419-502-2800.
Clinic Type
Psychology
Address
Sandusky & Norwalk, Ohio area (multiple locations)
Phone
+14195022800
Fhs.it@familyhs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
Available (telehealth/medicine services)
Services Offered
Insurance & Payment
Accepting Medicare, Medicaid, and most insurance plans while ensuring no one is turned away due to inability to pay
Sliding fee scale, Make a payment online
Languages Spoken
FAQs
What services does Family Health Services offer?
Comprehensive, affordable healthcare including primary care, dental services, and behavioral health support.
What services are offered at Family Health Services?
Comprehensive healthcare including primary care, dental services, and behavioral health support.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google: 4.1 out of 5 stars (145 reviews)
- Facebook: 90% recommend (33 reviews)
- Wheree: 7.1 out of 10
Patients praise
- Access to affordable, sliding-scale care for uninsured and low-income patients
- Compassionate and attentive care from some individual medical providers
- Comprehensive services including dental, behavioral health, and primary care in one location
Common complaints
- Poor communication from staff and difficulty reaching them by phone
- Scheduling issues including canceled or unconfirmed appointments
- Administrative inconsistencies including billing/insurance errors and medical records handling
- Long wait times for procedures or necessary care
- Perceived declining organizational culture and management issues impacting service quality
"The communication from the staff to patients is absolutely terrible. I have been calling for weeks trying to reschedule an appointment and get medication refilled, and none of the staff wants to answer the phone."
— LocalityBiz reviewer Dalton Rahrig"Why put a rush on them if I still have to wait. Here we are a year later and still dont have them."
— ClinicsForFree reviewer regarding dental services"Several patients praise the compassionate, attentive nature of providers like Dr. Mary Peters, recognizing her ability to accurately diagnose mental health conditions in a short span."
— Wheree summary of patient feedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Family Health Services seeking new executive - Sandusky Register — Apr 17, 2026
- Family Health Services seeking new executive | Sandusky Register Interim CEO named to replace Tatro — Apr 18, 2026
- National search for new health organization CEO - Norwalk Reflector — May 18, 2026
- Dr. Alexandra D. Prosser, MD - Family Medicine Doctor in Sandusky, OH — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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