Firelands Counseling & Recovery Services of Erie County - Sandusky
Psychology • Sandusky, OH
Clinic Type
Psychology
Address
1925 Hayes Avenue, Sandusky, OH 44870
Phone
419-557-5177
firelandsphysiciangroupadmin@firelands.com
Opening Hours
Sunday: Closed; Monday–Friday 8:00 AM–5:00 PM; Saturday: Closed; Day Treatment: Monday–Friday 9:00 AM–noon; Additional hours by appointment
Emergency Care
24/7 crisis support: call or text 988 or chat online at 988lifeline.org.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Day Treatment hours
Day Treatment: Monday through Friday - 9:00AM to noon
Additional hours
Additional hours by appointment
Additional phone
Additional phone: 800-342-1177, ext. 517
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aggregated platforms including Rehab.com, Birdeye, and Recovery.com: Approximately 2.8 to 3.0 out of 5 stars (varying by platform) (22 to 29 reviews found across different platforms)
Patients praise
- Some patients report helpful and supportive counselor experiences
Common complaints
- Perceived lack of effective help or support when needed
- Concerns regarding quality of counseling and staff communication
- Dissatisfaction with responsiveness or care policies, such as referring to hospitals instead of providing in-house support
- Specific allegations regarding inadequate handling of certain issues like marijuana usage or misdiagnosis concerns
"This place is useless. Been going to this place for way too long. When you need help, they are not there to help you. They wanna put you in the hospital or send you out the door."
— Patient review on Rehab.com/Birdeye"I been going here since September of 2024 and the counselors are the best I have ever seen they are there when you need them and they are very helpful and supportive"
— Patient review on Rehab.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- FIND HELP | Russell Bouchard Addiction Recovery — Aug 1, 2025
- Financial Assistance Program (FAP) - Firelands Regional Medical ... — Feb 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Family Health Services, LLC is a nonprofit Federally Qualified Health Center (FQHC) serving Erie and Huron Counties in Ohio, with its headquarters in Sandusky. Founded in 2008, the organization provides comprehensive, affordable care across primary care, behavioral health, dental, nutrition, and women’s health, plus a newly opened pharmacy. They operate 7 locations including Sandusky and Norwalk, and aim to serve patients regardless of ability to pay. Contact: 419-502-2800.
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