Pediatrics - My Doctor Online - Kaiser Permanente
Pediatrics • Santa Clara, CA
Clinic Type
Pediatrics
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- AppRecs (My Doctor Online app): 4.7 out of 5 stars (~12,000 ratings (My Doctor Online app))
- U.S. News Doctor Finder: 5 out of 5 stars (example) (34 ratings (example doctor profile))
- WebMD Care: 4.0 - 4.5 out of 5 stars (examples) (3-6 ratings (example doctor profiles))
Patients praise
- High user satisfaction with the My Doctor Online app for managing health needs like appointments, prescriptions, and test results
- General appreciation for clean facilities and friendly nursing staff at the Santa Clara pediatric clinic
- Individual pediatricians are often rated highly by patients as a top choice
- Comprehensive digital access to medical records, email communication, and online scheduling tools
Common complaints
- Occasional app crashes and technical issues with My Doctor Online, such as difficulty retrieving information or video call disruptions
- Reports of occasional appointment delays
- Mixed anecdotal feedback on individual provider experiences
"Clean waiting room, friendly nurses at each front desk, once you get used to the 5 minute appointment delay there is nothing to complain about"
— LocalityBiz reviewer"the app crashes a lot whenever i try going on video call with my therapist. not really for any particular reason either... sometimes it gets stuck on the "retrieving your information" screen after logging in."
— AppRecs reviewerSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Discover Primary Care Doctors for Child-or-teen - My Doctor Online — Mar 31, 2026
- My Doctor Online — Sep 23, 2025
- Jessica Lee - My Doctor Online — Jul 5, 2026
- My Doctor Online — Jul 6, 2026
- Discover Pediatrics-hospital-medicine Providers - My Doctor Online — Mar 31, 2026
Information sourced from the clinic's website as of July 10, 2026.
More pediatrics clinics in Santa Clara
Santa Clara Valley Medical Center (SCVMC) is a 731-bed public hospital in San Jose, CA, serving as a regional safety-net facility. It provides extensive emergency and trauma services for adults and children, including a regional high-risk Neonatal Intensive Care Unit, an ACS-verified Burn Trauma Center, a Primary Stroke Center, and a CARF-accredited Rehabilitation Center. SCVMC offers a wide range of pediatric and maternal health services, along with acute psychiatric, diabetes, renal, oncology, and ambulatory care. It is the region’s primary provider of specialized pediatric and trauma care, with a strong focus on serving the community.
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