Santa Claus Family Medicine (Preferred) - Quest Diagnostics
Laboratory Services • Santa Claus, IN • approximately 2,000 patient locations (national network) locations
Clinic Type
Laboratory Services
Address
92 W Christmas Blvd Santa Claus, IN 47579
Phone
866.697.8378
Lifetimelabs@questdiagnostics.com
Opening Hours
Mon-Fri 8:00 am-12:00 pm and 1:00 pm-5:00 pm (values from page are partial)
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What are the lab hours?
8:00 am-12:00 pm for the listed days; some days are Closed.
Social Media
Photos



What Patients Say
Overall sentiment across review platforms: negative
- ComplaintsBoard: 1.3 out of 5 stars (based on 7 reviews and 492 complaints) (492 total complaints reported on ComplaintsBoard)
- Better Business Bureau (BBB): Not explicitly rated, but noted with 1,174 complaints over 3 years (1,174 total complaints in the last 3 years)
Patients praise
- Some staff members are described as professional, kind, and efficient
- Certain locations provide fast and stress-free service according to some patients
Common complaints
- Inadequate and ineffective complaint resolution processes
- Poor customer service interactions, including unhelpful staff and difficulty reaching human representatives
- Confusing billing processes and unresolved billing errors
- Long wait times and logistical issues
"They closed the receptionist window—there is no human contact at all anymore. Everything is pushed to a machine, and it’s simply not working."
— Trustpilot user review"They did a test for my pancreas without asking me to be fasting that gave wrong results. They took another sample and after 2 weeks they say the results will come out after 3 weeks since they have not set up the test in two consecutive weeks! Very disappointed."
— ConsumerAffairs user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nurse Practitioner Paige Tolbert Joins Deaconess Santa Claus Clinic – 18 WJTS — Dec 16, 2025
- Are Your Insurance Premiums Going Up? Thinking About Dropping Health Insurance? - Preferred Family Medicine — Oct 2, 2025
- Better Health Benefit Options Coming in 2026 - Use HSA Funds for Concierge Direct Primary Care! - Preferred Family Medicine — Sep 8, 2025
- 3859 E Southcross Blvd - San Antonio, TX | Quest — Jun 15, 2026
- 7959 Fredericksburg Rd - San Antonio, TX | Quest — May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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