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Clinic Type

Laboratory Services

Address

92 W Christmas Blvd Santa Claus, IN 47579

Phone

866.697.8378

Email

Lifetimelabs@questdiagnostics.com

Opening Hours

Mon-Fri 8:00 am-12:00 pm and 1:00 pm-5:00 pm (values from page are partial)

Services Offered

  • Laboratory Services
  • Clinical testing
  • Diagnostic information services

Team

  • Santa Claus Family Medicine — Preferred

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the lab hours?

8:00 am-12:00 pm for the listed days; some days are Closed.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • ComplaintsBoard: 1.3 out of 5 stars (based on 7 reviews and 492 complaints) (492 total complaints reported on ComplaintsBoard)
  • Better Business Bureau (BBB): Not explicitly rated, but noted with 1,174 complaints over 3 years (1,174 total complaints in the last 3 years)

Patients praise

  • Some staff members are described as professional, kind, and efficient
  • Certain locations provide fast and stress-free service according to some patients

Common complaints

  • Inadequate and ineffective complaint resolution processes
  • Poor customer service interactions, including unhelpful staff and difficulty reaching human representatives
  • Confusing billing processes and unresolved billing errors
  • Long wait times and logistical issues

"They closed the receptionist window—there is no human contact at all anymore. Everything is pushed to a machine, and it’s simply not working."

Trustpilot user review

"They did a test for my pancreas without asking me to be fasting that gave wrong results. They took another sample and after 2 weeks they say the results will come out after 3 weeks since they have not set up the test in two consecutive weeks! Very disappointed."

ConsumerAffairs user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Santa Claus, IN·Laboratory Services

University Health System (San Antonio) is a government-owned academic medical center serving San Antonio, Bexar County, and South Texas. Key facts: - Type: Public hospital district / government agency - Network: University Health System; includes University Hospital (716 beds) and 35+ outpatient clinics - Teaching affiliation: University of Texas Health Science Center at San Antonio - Emergency: Level I trauma center - Location: Headquarters at 4502 Medical Drive, San Antonio, TX 78229 - Founded: 1917 (original) with current facilities expanded since 1968 - Ownership: Public/hospital district (owned by Bexar County) - Outreach: 3 offices in the United States (HQ in San Antonio) - Contact: Main phone options include 210-644-3209 and 210-358-4000 Note: The query mentions “Laboratory Services” and “Santa Claus,” but the available information does not specify a Santa Claus location or a dedicated laboratory services page. If you need specifics on University Health System’s laboratory services in San Antonio, I can search for current lab offerings, hours, and contact details.

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Santa Claus, IN·Laboratory Services

Summary: - The 59th Medical Wing (Wilford Hall Ambulatory Surgical Center) is a U.S. Air Force health care, education, research, and readiness unit based at Lackland AFB, San Antonio, Texas. - It provides a full spectrum of patient-centered health care services to more than 255,000 beneficiaries in the Defense Health Agency San Antonio Market, with a focus on patient safety, ready access, and customer service. - Key identifiers: government health care facility, active status, headquarters at 1100 Wilford Hall Loop, JBSA-Lackland, TX 78236; main contact phone (210) 292-8449; general patient email 59mdw.cvo.patientfocus@us.af.mil. - Also known as Wilford Hall Medical Center; mission centers on developing warrior medics and exemplary care with global response. - Population: employs ~26 staff (recent YoY increase noted). If you need, I can tailor this to specific lab/clinic services or provide direct contact for the Santa Claus (TRICARE) query.

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