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Doctors on Duty - Santa Cruz | Urgent Care in Santa Cruz, CA

Urgent Care • Santa Cruz, CA

About

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Clinic Type

Urgent Care

Address

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Phone

(831) 425-7991

Email

jhernandezl@SalinasValleyHealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.salinasvalleyhealth.com/locations/doctors-on-duty-santa-cruz/

Services Offered

Urgent Care
Occupational Medicine/Workers Comp Services
Physical Examination and Screening Services
Annual Physical Examinations
Post-Offer Examinations
Return to Work Examinations
Department of Transportation Exams (DOT)
Audiometric Screening
Vision Screening
Pulmonary Function Screening
Laboratory Services
X-Ray Services
DOT Drug and Alcohol Testing
Non-DOT Drug and Alcohol Testing
Certified Breath Alcohol Technician
Medical Review Officer Services
24-Hour BAT Services
24-Hour Drug Screening Services
Medical Monitoring and Surveillance Testing
Environment Exposure Monitoring
Respirator Test (baseline, periodic, exit)
HAZMAT (baseline, periodic, exit)
Audiometric (baseline, periodic, exit)
Cholinesterase Monitoring
Injury and Illness Care
Physical Therapy and Rehabilitation
Modified/Restricted Duty Consults
Return to Work Evaluations
Injury Prevention Case Management

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

SolvHealth: 3.0 out of 5 stars (2 reviews identified on Solv)
Bay Area Consumers' Checkbook / BusinessYab: Not explicitly stated, but includes 4 ratings (4 reviews)
Unilocal: Not explicitly stated (20 reviews)

Patients praise

Friendly, kind, and knowledgeable staff
Efficiency and professional service in many instances
Helpful front-desk administration, specifically noted by name in some reviews
Clean facility environment
Effective treatment and clear communication from some providers

Common complaints

Long wait times during peak hours
Concerns regarding diagnostic accuracy and thoroughness of exams
Dissatisfaction with referral processes for specialty care
Occasional reports of dismissive or condescending staff/provider demeanor

"I decided to go to Sutter urgent care the next day where the doctor diagnosed me with both walking pneumonia and strep throat. ... It felt like such a joke and a waste of time."

— LocalityBiz review by Stella Tuchrello

"This doctors on duty location is one of the best experiences you can have in a medical clinic for both exceptional service, friendly staff and efficiency."

— BusinessYab user review

"The Medical Assistants were very friendly and in hardly no time I was getting stitched up by the Artistic Physician Assistant Gilbert. The stiches were so beautiful that I almost did not want them removed."

— Unilocal user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

After-Hours Care – Cowell Student Health Center — Apr 24, 2026
Leila Kramer, MPH | Urgent Care in Santa Cruz, CA | Sutter Health — Jun 11, 2026
Dignity Health Medical Network in Santa Cruz | phsoorg — Jun 3, 2026
Erica L Brown, PA-C | Urgent Care in Santa Cruz, CA | Sutter Health — Jun 11, 2026
DOMINICAN MOBILE CLINIC - Updated June 2026 - Urgent Care — Jul 10, 2025

Information sourced from the clinic's website as of July 10, 2026.

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