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Clinic Type

Urgent Care

Address

1820 41st Ave, Suite C, Capitola, CA 95010

Phone

8316847611

Email

MediaInquiries@CommonSpirit.org

Opening Hours

Evening and weekend hours noted; seven days a week (walk-ins welcome during business hours)

Emergency Care

The ER is for serious or life-threatening conditions; call 911 for life-threatening emergencies

Services Offered

  • Urgent Care
  • Walk-in care
  • Lab testing
  • X-ray services
  • Same-day care for adults and children
  • Non-life-threatening illness and injuries care

Technology & Equipment

  • on-site lab testing
  • X-ray services

Insurance & Payment

—

Self-pay, Copays accepted, Payment due at time of service, copays, deductibles, insurance

Languages Spoken

—

FAQs

Is an appointment needed for urgent care?

No appointment is needed; walk-ins are welcome.

Who can provide urgent care at this location?

Care may be provided by a doctor, physician assistant (PA) or nurse practitioner (NP).

Do I need an appointment to visit urgent care?

No, an appointment is not needed. Our urgent care in Santa Cruz County welcomes walk-ins during business hours, seven days a week.

Can I still go to the urgent care if I don’t have insurance?

Yes, urgent care is available even if you don’t have insurance. Self-pay options are available, and payment is due at the time of service.

What conditions do you treat in urgent care?

Urgent care treats illnesses or injuries that require prompt attention but are not life-threatening, such as the common cold, flu, minor cuts or sprains.

What about life-threatening emergencies?

The ER is for serious or life-threatening conditions like chest pain, stroke symptoms, difficulty breathing, severe injuries or uncontrollable bleeding. If you think you may be experiencing a life-threatening emergency, call 911 immediately.

How does urgent care coordinate with my PCP?

Urgent care providers can coordinate with your primary care provider (PCP) to support continuity of care and share visit summaries, prescriptions, at-home care guidance, and recommendations to see a specialist or PCP.

What should I bring to the visit?

Bring a photo ID, insurance card and payment method. Minors must be accompanied by a parent or guardian.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps/Yelp integration: 3.7 out of 5 (93 reviews)
  • Google Reviews: 3.4 out of 5 (57 reviews)

Patients praise

  • some staff members noted for being compassionate and helpful
  • efficient service during less busy times
  • convenient location for non-emergency medical needs

Common complaints

  • long wait times during peak hours
  • concerns regarding office policies and customer service responsiveness
  • reports of facilities being at capacity before closing times

"Wait time is a joke, policies are abominal, generally terrible customer service. Don't go there if you have any "urgent" issue."

— Apple Maps/Yelp Reviewer

"The staff here is really great. I called ahead because I knew they were about to close and the woman on the phone was super nice about it."

— Apple Maps/Yelp Reviewer

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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