Urgent Care - Dignity Health Medical Group - Capitola, CA
Urgent Care • Santa Cruz, CA • 1 (Capitola) locations
Clinic Type
Urgent Care
Address
1820 41st Ave, Suite C, Capitola, CA 95010
Phone
8316847611
MediaInquiries@CommonSpirit.org
Opening Hours
Evening and weekend hours noted; seven days a week (walk-ins welcome during business hours)
Website
https://www.commonspirit.org/find-a-location/urgent-care-dignity-health-medical-group-capitola-1190
Emergency Care
The ER is for serious or life-threatening conditions; call 911 for life-threatening emergencies
Services Offered
Technology & Equipment
Insurance & Payment
—
Self-pay, Copays accepted, Payment due at time of service, copays, deductibles, insurance
Languages Spoken
—
FAQs
Is an appointment needed for urgent care?
No appointment is needed; walk-ins are welcome.
Who can provide urgent care at this location?
Care may be provided by a doctor, physician assistant (PA) or nurse practitioner (NP).
Do I need an appointment to visit urgent care?
No, an appointment is not needed. Our urgent care in Santa Cruz County welcomes walk-ins during business hours, seven days a week.
Can I still go to the urgent care if I don’t have insurance?
Yes, urgent care is available even if you don’t have insurance. Self-pay options are available, and payment is due at the time of service.
What conditions do you treat in urgent care?
Urgent care treats illnesses or injuries that require prompt attention but are not life-threatening, such as the common cold, flu, minor cuts or sprains.
What about life-threatening emergencies?
The ER is for serious or life-threatening conditions like chest pain, stroke symptoms, difficulty breathing, severe injuries or uncontrollable bleeding. If you think you may be experiencing a life-threatening emergency, call 911 immediately.
How does urgent care coordinate with my PCP?
Urgent care providers can coordinate with your primary care provider (PCP) to support continuity of care and share visit summaries, prescriptions, at-home care guidance, and recommendations to see a specialist or PCP.
What should I bring to the visit?
Bring a photo ID, insurance card and payment method. Minors must be accompanied by a parent or guardian.
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps/Yelp integration: 3.7 out of 5 (93 reviews)
- Google Reviews: 3.4 out of 5 (57 reviews)
Patients praise
- some staff members noted for being compassionate and helpful
- efficient service during less busy times
- convenient location for non-emergency medical needs
Common complaints
- long wait times during peak hours
- concerns regarding office policies and customer service responsiveness
- reports of facilities being at capacity before closing times
"Wait time is a joke, policies are abominal, generally terrible customer service. Don't go there if you have any "urgent" issue."
— Apple Maps/Yelp Reviewer"The staff here is really great. I called ahead because I knew they were about to close and the woman on the phone was super nice about it."
— Apple Maps/Yelp ReviewerSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dignity Health Medical Network in Santa Cruz | phsoorg — Jun 3, 2026
- Find a Doctor or Provider Near You - CommonSpirit Health — May 24, 2026
- Dignity Health Urgent Care — Dec 25, 2025
- After-Hours Care – Cowell Student Health Center — Apr 24, 2026
- Sara S. Faheem, MD | Pediatrics | Capitola, CA | CommonSpirit Health — Nov 9, 2025
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Santa Cruz
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other urgent care clinics in Santa Cruz, or search the full directory by insurance, ratings, and more.