Sutter Urgent Care 3883 Airway Drive in Santa Rosa, CA
Urgent Care • Santa Rosa, CA
About
The page is about Sutter Santa Rosa Regional Hospital, a Sutter Health facility in Santa Rosa, CA. It provides general hospital services, including emergency care, online appointments, and video visits. Key details: - Location: Santa Rosa, California (two offices listed at 30 Mark West Springs Rd, Santa Rosa 95403) - Type: Hospitals and Health Care; part of Sutter Health - Services: Emergency care, medical services, online scheduling, and video visits - Contact: Phone 1-707-573-5050 - Size: ~92 employees; annual revenue around $13.4M - Leadership: Interim CEO Karin Shavelson (also Chief Medical Executive); Medical Director roles include Nader Emami - Notable aliases: Sutter Santa Rosa Regional Hospital; Sutter Medical Center of Santa Rosa If you’re specifically seeking “Sutter Urgent Care” at Airway Drive in Santa Rosa, this facility is the relevant Sutter location in Santa Rosa, but the listing emphasizes the regional hospital rather than a standalone urgent care. For precise urgent care hours or a dedicated urgent care center at 3883 Airway Drive, you may want to call the provided number or visit Sutter Health’s site to confirm whether an urgent care facility operates at that address.
Clinic Type
Urgent Care
Address
Sutter Urgent Care, Santa Rosa
Phone
707-521-4495
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Sunday 8:00 AM - 5:00 PM; Monday 8:00 AM - 8:00 PM; Tuesday 8:00 AM - 8:00 PM; Wednesday 8:00 AM - 8:00 PM; Thursday 8:00 AM - 8:00 PM; Friday 8:00 AM - 8:00 PM; Saturday 8:00 AM - 5:00 PM
Emergency Care
What services do Sutter’s urgent care clinics provide?; When should I go to urgent care instead of the emergency room?; What insurance plans are accepted?; Do urgent care clinics accept walk-ins?; What are the benefits of using On My Way?; Do I have to be a Sutter patient to use On My Way?; If I use On My Way, will I still have to wait once I arrive?; What if I’m late to my arrival time?; Do your urgent care clinics treat pediatric patients?
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services do Sutter’s urgent care clinics provide?
(Answer not provided in the excerpt.)
When should I go to urgent care instead of the emergency room?
(Answer not provided in the excerpt.)
What insurance plans are accepted?
(Answer not provided in the excerpt.)
Do urgent care clinics accept walk-ins?
(Answer not provided in the excerpt.)
What are the benefits of using On My Way?
(Answer not provided in the excerpt.)
Do I have to be a Sutter patient to use On My Way?
(Answer not provided in the excerpt.)
If I use On My Way, will I still have to wait once I arrive?
(Answer not provided in the excerpt.)
What if I’m late to my arrival time?
(Answer not provided in the excerpt.)
Do your urgent care clinics treat pediatric patients?
(Answer not provided in the excerpt.)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Yelp: 4.2 out of 5 stars (94 reviews)
- ExpectedHealthcare: 4.6 out of 5 stars (678 reviews)
Patients praise
- professional and friendly staff
- efficient service and processes
- doctors take time to explain conditions
- clear communication and accurate wait time estimates
Common complaints
- long wait times during peak periods of illness
"Franklin took his time to explain everything to my mom, he did not rush out even though we came late at 7:30 pm close to closing time."
— Yelp user review"Everyone I dealt with at Sutter were UBER professional. I was very impressed. Very efficient."
— Reddit post"I was going to give 4 stars but it's not the staff's fault that everyone is sick right now and trying to see a doctor, resulting in full waiting rooms."
— Apple Maps user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Sutter Urgent Care - Santa Rosa - BlueHive — May 26, 2026
- Sutter Health Santa Rosa Urgent Care – Book Now | Send Doc | Expected Health — Jun 26, 2025
- Sutter Health, 3883 Airway Dr, Santa Rosa, CA 95403-1670, US — Jul 1, 2026
- Santa Rosa Airway Center Lab, 3883 Airway Dr, Santa Rosa, CA 95403, US - MapQuest
Information sourced from the clinic's website as of July 10, 2026.
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