Urgent Care at Santa Rosa Medical Center - Kaiser Permanente
Urgent Care • Santa Rosa, CA
About
Summary: - The Kaiser Permanente Santa Rosa Medical Center and Medical Offices is a Kaiser Permanente medical practice facility in Santa Rosa, CA, with about 12 employees. - It focuses on medical services and is part of Kaiser Permanente’s Northern California network. - Key leaders referenced in related staff roles include Miriam Tcheng (Director of Food and Nutrition Services) and Jennie Smallcomb (Director of Rehabilitation Services). - The page provides general company details (location, industry, LinkedIn presence) but does not specify urgent care services, wait times, or specific urgent care availability at the Santa Rosa site. If you’re specifically seeking urgent care at Santa Rosa: - For urgent care needs, contact Kaiser Permanente Santa Rosa Medical Center directly or check the official Kaiser Permanente Northern California facilities page for Santa Rosa to verify current urgent care services, hours, and appointment options.
Clinic Type
Urgent Care
Address
401 Bicentennial Way, Medical Office Building 1, Ste 140 Santa Rosa, CA 95403
Phone
707-393-4044 (Adult), 707-393-4033 (Pediatrics)
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Opening Hours
7 days a week, including holidays; 8:30 a.m. to 8 p.m.
Emergency Care
Not an emergency medical condition; you may be advised to go to the Emergency Department if needed
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the Urgent Care hours?
Urgent Care is open 8:30 a.m. to 8 p.m. seven days a week, including holidays.
How are walk-in appointments handled?
Walk-in time slots are limited and filled in-person on a first-come / first-serve basis.
What kinds of conditions do you treat?
We assist with minor injuries and minor medical problems that require prompt medical attention, usually within 24 to 48 hours, but not an emergency medical condition.
What should I do if no appointment slots are available?
Patients will be advised to come back the next day, contact their primary care physician’s office, or go to the Emergency Department.
Where is the Urgent Care located?
401 Bicentennial Way, Medical Office Building 1, Ste 140, Santa Rosa, CA 95403.
How can I reach the clinic by phone?
Main local number: 707-393-4044; Pediatrics: 707-393-4033.
Do you provide interpreter services?
Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations.
Is this facility part of Kaiser Permanente?
Yes, Urgent Care is a Kaiser Permanente facility with access to member resources and services.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.6/5 stars (1,433 reviews)
- Yelp: 2.9/5 stars (199 reviews)
- Google (via directory): 2.3/5 stars (3 reviews)
- Expected Health: 3.4/5 stars (8 reviews)
Patients praise
- professional and compassionate care
- friendly and helpful staff members
- efficient and convenient access to care for members
- consistent operating hours
Common complaints
- concerns regarding wait times
- issues with communication
"Each contact I have with providers reassures me that this is how medical care should be delivered. The staff, at all levels, are friendly and helpful and the care without compare."
— Birdeye Review"Very professional and compassionate doctor."
— Birdeye ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Kaiser Permanente Santa Rosa earns prestigious Magnet® Recognition for nursing excellence | KP Santa Rosa Medical Center Hospital Annual Nursing Report 2025 | Kaiser Permanente — Jan 25, 2026
- Dr. Elizabeth Au, MD - Critical Care Medicine Specialist in Santa Rosa, CA | Healthgrades — Nov 13, 2025
- Emergency team recognized for care tailored to older adults - Kaiser Permanente Look insideKP Northern California — Jul 17, 2025
- Improving health care by asking patients what they need - Kaiser Permanente Look insideKP Northern California — Nov 4, 2025
- Santa Rosa Kaiser Expands Oncology Infusion Clinic | KSRO 103.5FM 96.9FM & 1350AM — Aug 7, 2025
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Santa Rosa
The page is about Sutter Santa Rosa Regional Hospital, a Sutter Health facility in Santa Rosa, CA. It provides general hospital services, including emergency care, online appointments, and video visits. Key details: - Location: Santa Rosa, California (two offices listed at 30 Mark West Springs Rd, Santa Rosa 95403) - Type: Hospitals and Health Care; part of Sutter Health - Services: Emergency care, medical services, online scheduling, and video visits - Contact: Phone 1-707-573-5050 - Size: ~92 employees; annual revenue around $13.4M - Leadership: Interim CEO Karin Shavelson (also Chief Medical Executive); Medical Director roles include Nader Emami - Notable aliases: Sutter Santa Rosa Regional Hospital; Sutter Medical Center of Santa Rosa If you’re specifically seeking “Sutter Urgent Care” at Airway Drive in Santa Rosa, this facility is the relevant Sutter location in Santa Rosa, but the listing emphasizes the regional hospital rather than a standalone urgent care. For precise urgent care hours or a dedicated urgent care center at 3883 Airway Drive, you may want to call the provided number or visit Sutter Health’s site to confirm whether an urgent care facility operates at that address.
Summary: The page describes Providence Express Care as a Providence Medical Practices urgent-care service offering same-day urgent care appointments, with two office locations (Milwaukie, OR and Chatsworth, CA). It notes a small team (14 employees) and key roles (Director of Clinical Education, Lead PA, Lead Medical Assistant). The service focuses on neighborhood urgent care and provides scheduling options, but there is no information specific to Santa Rosa, Doyle Park, or a Providence Urgent Care location in Santa Rosa. If you’re seeking a Providence Urgent Care option in Santa Rosa: - The page listed does not show a Santa Rosa location. - For Santa Rosa urgent care, search Providence or local urgent care clinics in Santa Rosa, CA to confirm hours, services, and appointment availability.
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