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Clinic Type

Internal Medicine

Address

17766 Verde Pkwy Suite 200, Schertz, TX 78154

Phone

(210) 742-6555

Email

schertzoffice@hillsidemedicalgroup.com

Opening Hours

Monday – Friday 7:00 AM – 04:00 PM; Saturday – Closed; Sunday – Closed

Telehealth

Telehealth available

Services Offered

  • Preventive care
  • Primary care
  • Internal medicine
  • Chronic disease management
  • Wellness visits
  • Routine checkups
  • Same-day appointments
  • Medical weight loss
  • Allergy testing
  • Anxiety and depression
  • Cardiac evaluation with echo
  • Diabetes evaluation and management
  • Joint injections
  • Peripheral vascular disease evaluation
  • Laboratory testing and diagnostics

Technology & Equipment

  • Laboratory testing
  • Diagnostics
  • Screenings
  • Echo (cardiac evaluation)
  • Annual wellness visits

Team

  • Internal Medicine Doctors in Schertz, Board-certified physicians in primary care, family medicine, and internal medicine — Medical staff

Insurance & Payment

  • Major insurance plans
  • Most major insurance
  • Major Insurance Accepted

We accept most major insurance plans.

Self Pay, Insurance

Languages Spoken

  • English

FAQs

Do you offer same-day appointments?

Yes, same-day appointments may be available.

How do I schedule an appointment at the Schertz, TX, clinic?

Appointments can be scheduled by phone or online through our booking system. Same-day slots may also be available.

Is lab testing available at the Schertz location?

Yes. Get easy lab services and diagnostics for your convenience, including blood work, diagnostic testing, and screenings.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 4.7 out of 5 stars (Total Health Primary Care) (1,079 reviews)
  • Healthgrades: 4.82 out of 5 (Dr. John Massoud) (Based on patient satisfaction ratings)

Patients praise

  • Thorough and attentive care from physicians
  • Friendly and professional office staff
  • Clear communication and active listening by doctors
  • Efficient scheduling in some clinics
  • Clean and comfortable office environments

Common complaints

  • Unprofessional or disengaged staff/providers
  • Difficulties with scheduling appointments
  • Concerns regarding billing and insurance processing
  • Perceived issues with medical diagnosis or follow-up communication

"Ms Charrisse has a fabulous bed side manner and I dont feel rushed. She listens and researches."

Total Health Primary Care Patient Review (via Birdeye)

"The rudest receptionist I have ever met. It was impossible to schedule an appointment."

HealthTexas Primary Care (Schertz) Patient Review (via LocalityBiz)

"He is very personable, takes time to listen to you and address your concerns, and walks you through the steps of treatment... I am very happy with my choice to make him my PCP."

Dr. John Massoud Patient Review (via Healthgrades)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Schertz, TX·Internal Medicine

Summary: - Brooke Army Medical Center (BAMC) is the U.S. Army’s premier medical institution and the Department of Defense’s largest facility, located at Fort Sam Houston, Texas. - BAMC is a 425-bed academic medical center and the Army’s only Level 1 trauma center, plus it houses the Center for the Intrepid outpatient rehabilitation facility. - It serves wounded service members and the San Antonio community, staffed by 8,000+ personnel across multiple organizations and clinics. - Related to Tricare and government healthcare, BAMC operates several facilities in the San Antonio area, with a Schertz address among its listed locations. If you’re specifically looking for information about a “Schertz Medical Home” related to Brooke Army Medical Center: - BAMC’s listed locations include facilities in the Schertz/San Antonio area (e.g., Schertz, TX 78154), indicating a presence near Schertz as part of its broader network, but the main BAMC campus is at Fort Sam Houston in San Antonio. - For detailed Schertz-accessible Tricare/SCHertz-based medical home options, contact BAMC or Tricare to confirm current clinics, eligibility, and appointment options in the Schertz area.

VerifiedOnline bookingSince 1879
Schertz, TX·Internal Medicine

HealthTexas Primary Care Doctors (Schertz Clinic) - Overview: HealthTexas Primary Care Doctors is a medical group with 22 locations nationwide, including a Schertz primary care site. The organization specializes in primary care with a network of physicians, allied staff, and administrative roles. - Schertz presence: One listed location in the Schertz area is at 650 FM 3009, Schertz, TX 78154, indicating a local primary care clinic within the HealthTexas network. - About the group: Founded in 1994 and headquartered in San Antonio, TX, HealthTexas employs about 91 people and generates roughly $10.3 million in annual revenue. The group appears to offer a broad range of primary care services and has multiple job openings across roles such as physicians, nurses, medical assistants, and support staff. - Notable roles and opportunities: Open positions include Primary Care Physicians (M.D./D.O.), Medical Assistants, EMR Analysts (ECW experience), Family Nurse Practitioners, Complex Care Managers (RN), Wound Care Medical Assistants, and practice/operations management roles. - Contact/locations: The Schertz clinic is part of a broader network with multiple San Antonio area offices, reflecting a strong local presence within the HealthTexas system. If you’re seeking details on the Schertz clinic specifically (staff, hours, appointments), you may want to contact HealthTexas directly or visit their Schertz location at 650 FM 3009, Schertz, TX 78154 for the most current information.

VerifiedOnline bookingEmergency careSince 1994

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