Schertz Medical Home - Brooke Army Medical Center - Tricare
Internal Medicine • Schertz, TX • Since 1879
About
Summary: - Brooke Army Medical Center (BAMC) is the U.S. Army’s premier medical institution and the Department of Defense’s largest facility, located at Fort Sam Houston, Texas. - BAMC is a 425-bed academic medical center and the Army’s only Level 1 trauma center, plus it houses the Center for the Intrepid outpatient rehabilitation facility. - It serves wounded service members and the San Antonio community, staffed by 8,000+ personnel across multiple organizations and clinics. - Related to Tricare and government healthcare, BAMC operates several facilities in the San Antonio area, with a Schertz address among its listed locations. If you’re specifically looking for information about a “Schertz Medical Home” related to Brooke Army Medical Center: - BAMC’s listed locations include facilities in the Schertz/San Antonio area (e.g., Schertz, TX 78154), indicating a presence near Schertz as part of its broader network, but the main BAMC campus is at Fort Sam Houston in San Antonio. - For detailed Schertz-accessible Tricare/SCHertz-based medical home options, contact BAMC or Tricare to confirm current clinics, eligibility, and appointment options in the Schertz area.
Clinic Type
Internal Medicine
Address
17115 IH 35N, Suite 123, Schertz, TX 78154
Phone
210-916-3000, Option 5
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Opening Hours
Monday, Thursday and Friday: 7:30 a.m. - 4:30 p.m. Tuesday and Wednesday: 7:30 a.m. - 6:30 p.m. (Closed on Federal Holidays)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
You may schedule appointments using one of the following options:
1) Call 210-916-9900, the San Antonio CAMO, from 6:30 a.m. to 4:30 p.m., Monday – Friday (closed Federal Holidays). 2) Use the MHS GENESIS Patient Portal at https://patientportal.mhsgenesis.health.mil to reach the Message My Provider tab if you already have an account. If you do not have an account, register at https://myaccess.dmdc.osd.mil/identitymanagement/. 3) Use the MHS GENESIS patient portal to request prescription renewals and view your health record.
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/Yahoo Local: 3.5/5 (based on aggregated platform data) (Limited number of reviews across public platforms)
Patients praise
- Courteous and professional medical staff (doctors and providers)
- Efficient and knowledgeable physical therapy department
- Effective patient record keeping and follow-up on screenings/labs
- Facility cleanliness and environment
Common complaints
- Long wait times for pharmacy services
- Concerns regarding customer service/professionalism at the front desk
- Difficulty reaching Patient Affairs for issue resolution
"This is my best army medical facility I have ever seen outside the regular military bases. I never been disappointed with them. They are very quick at calling patients to be seen and they are very courteous."
— BusinessYab (User Review)"Their call in/activate medication pharmacy pick up line is absolutely ridiculous!!! You sit and wait for over 30 minutes in a line that should go quickly."
— Yelp/Yahoo Local (User Review)"Custimer service at front desk unprofessional rude need more training... i get anixety going there and keaving there sad place"
— Birdeye (User Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- BAMC clinics currently enrolling TRICARE Prime members > Brooke Army Medical Center > Articles — Aug 6, 2025
- BAMC clinics currently enrolling TRICARE Prime members > Joint Base San Antonio > News — Aug 6, 2025
- BAMC clinics currently enrolling TRICARE Prime members | Article | The United States Army — Aug 5, 2025
- How to Find and Choose a TRICARE Provider — Jun 15, 2026
- Patients rank DHN Central clinics ‘best of the best’ - DHA.mil — Sep 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Schertz
HealthTexas Primary Care Doctors (Schertz Clinic) - Overview: HealthTexas Primary Care Doctors is a medical group with 22 locations nationwide, including a Schertz primary care site. The organization specializes in primary care with a network of physicians, allied staff, and administrative roles. - Schertz presence: One listed location in the Schertz area is at 650 FM 3009, Schertz, TX 78154, indicating a local primary care clinic within the HealthTexas network. - About the group: Founded in 1994 and headquartered in San Antonio, TX, HealthTexas employs about 91 people and generates roughly $10.3 million in annual revenue. The group appears to offer a broad range of primary care services and has multiple job openings across roles such as physicians, nurses, medical assistants, and support staff. - Notable roles and opportunities: Open positions include Primary Care Physicians (M.D./D.O.), Medical Assistants, EMR Analysts (ECW experience), Family Nurse Practitioners, Complex Care Managers (RN), Wound Care Medical Assistants, and practice/operations management roles. - Contact/locations: The Schertz clinic is part of a broader network with multiple San Antonio area offices, reflecting a strong local presence within the HealthTexas system. If you’re seeking details on the Schertz clinic specifically (staff, hours, appointments), you may want to contact HealthTexas directly or visit their Schertz location at 650 FM 3009, Schertz, TX 78154 for the most current information.
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