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Lifecare Medical Associates | Finger Lakes Health

Family Medicine • Seneca Falls, NY

About

Finger Lakes Health is a nonprofit health system serving the Finger Lakes region in Upstate New York. It operates Geneva General Hospital, Soldiers & Sailors Memorial Hospital, The Homestead at Soldiers & Sailors, Huntington Living Center, and Living Centers at Geneva (North and South) across three campuses in Geneva, Waterloo, and Penn Yan. Affiliated with UR Medicine, it provides a full range of acute and long-term care services, including emergency care, orthopedics, primary care, gastroenterology, and surgery, with 5 offices across New York (HQ in Geneva). The organization is headquartered in Geneva, NY, employs about 305 people, and has annual revenue around $10.3 million. Primary contact: foundation@flhealth.org; phone 1-315-787-4000.

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Clinic Type

Family Medicine

Address

1991 Balsley Road

Phone

315-539-9229

Email

flhhr@flhealth.org

Opening Hours

8:00am - 5:00pm

Website

https://www.flhealth.org/location/lifecare-medical-associates

Telehealth

Available

Emergency Care

For after hours or weekend NON-EMERGENCY CARE please visit our Seneca Falls Urgent Care (315-835-4900) located within our building or Geneva Urgent Care (315-781-2000) located on Pre-Emption Road.

Services Offered

Primary Care
Telemedicine
Same day appointments
Electronic medical records
Urgent care information may be in-network with local Urgent Care options
Family Medicine
General internal medicine

Team

Grace Freier, MD — Physician
Elizabeth Osborn, MD — Physician
Andrew Reese, MD — Physician
Philipp Wirth, MD — Physician
Sarah D'Acquisto, MSN, AGPCNP-C — Nurse Practitioner
Camerin Scaglione, MSN, RN — Nurse Practitioner
Arielle Hagner, PNP-C — Nurse Practitioner
Crystal Lane, AGPCNP-C — Nurse Practitioner
Shannon Picchi, AGPCNP-C — Nurse Practitioner
David Stobie, PA-C — Physician Assistant

Insurance & Payment

Click here for a listing of insurances accepted.

Click here for a listing of insurances accepted.

cash, check, credit card

Languages Spoken

—

FAQs

For appointments, how can I reach the practice?

For appointments, please call (315) 539-9229. For your convenience our fax number is (315) 539-0940.

What insurances are accepted?

Click here for a listing of insurances accepted.

Is there a patient portal?

Registered patients can visit our patient portal. If you are not registered for the patient portal, please contact the practice for activation instructions. You can send a message to your provider, request an appointment, request a prescription refill and more on the patient portal.

Is Telemedicine available?

We offer Telemedicine as an alternative to coming into the office. Telemedicine is appropriate for many conditions but not all.

Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (FLH Medical, P.C. Urgent Care-Seneca Falls): 3.4 out of 5 stars (48 reviews)
Apple Maps: 100% positive (2 ratings)
BestProsInTown: 74 reviews (aggregated) (74 reviews)

Patients praise

Many patients praise doctors and nurses for being caring and attentive
Reports of courteous and professional staff in some instances
Some patients describe the care as excellent and top-notch

Common complaints

Complaints regarding receptionist accuracy and administrative errors (e.g., prescription refills)
Reports of long wait times for appointments
Concerns regarding bedside manner, lack of attentive listening, and dismissive attitudes from some clinicians
Instances of perceived unprofessional communication or administrative handling of patient status

"Lifecare Medical Associates is praised for its incredible doctors and nurses who genuinely care for their patients... However, some receptionists have received criticism for mistakes, such as incomplete prescription refills."

— BestProsInTown

"Only had 1 positive experience with this urgent Care. That was with Kristin G earlier today."

— Birdeye

"Excellent care from start to finish. Dr. Wirth and his staff are absolutely the best. Their quality of care id top notch, and the office staff id first clkass."

— MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].