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About

Lifecare Medical Associates is part of Finger Lakes Health, a nonprofit health system serving the Finger Lakes region of Upstate New York. Finger Lakes Health operates Geneva General Hospital, Soldiers & Sailors Memorial Hospital, and several long-term care facilities, with campuses in Geneva, Penn Yan, and Waterloo. The system is affiliated with UR Medicine and provides a full range of acute and long-term care services, including emergency care, orthopedics, primary care, gastroenterology, and surgery. Finger Lakes Health is headquartered in Geneva, NY, employs about 305 people, and has annual revenue around $10.3 million. Main contact: foundation@flhealth.org; main phone: 315-787-4000. Address examples: 196 North Street, Geneva, NY 14456; 418 North Main Street, Penn Yan, NY 14527.

Clinic Type

Internal Medicine

Address

1991 Balsley Road

Phone

(315) 539-9229

Email

flhhr@flhealth.org

Opening Hours

8:00am - 5:00pm

Telehealth

Available (Telemedicine)

Emergency Care

After hours or weekend NON-EMERGENCY CARE please visit Seneca Falls Urgent Care (315-835-4900) or Geneva Urgent Care (315-781-2000)

Services Offered

  • Primary Care
  • Internal Medicine
  • Telemedicine
  • Same day appointments
  • Electronic Medical Records
  • Patient portal access
  • Non-emergency urgent care referrals (Seneca Falls Urgent Care, Geneva Urgent Care)

Technology & Equipment

  • Telemedicine
  • Electronic Medical Records
  • Patient Portal

Team

  • Grace Freier, MD — Physician
  • Elizabeth Osborn, MD — Physician
  • Andrew Reese, MD — Physician
  • Philipp Wirth, MD — Physician
  • Sarah D’Acquisto, MSN, AGPCNP-C — Nurse Practitioner
  • Camerin Scaglione, MSN, RN — Nurse Practitioner
  • Arielle Hagner, PNP-C — Nurse Practitioner
  • Crystal Lane, AGPCNP-C — Nurse Practitioner
  • Shannon Picchi, AGPCNP-C — Nurse Practitioner
  • David Stobie, PA-C — Physician Assistant

Insurance & Payment

  • insurances accepted listing is available via a link on site but exact insurances not provided in text

cash, check, credit card

Languages Spoken

FAQs

What services are offered at Lifecare Medical Associates?

Primary care, internal medicine, telemedicine, same-day appointments, electronic medical records, patient portal, and access to urgent care referrals.

How can I contact for appointments or after-hours care?

For appointments, call (315) 539-9229; after hours/non-emergency care, refer to Seneca Falls Urgent Care or Geneva Urgent Care.

For appointments, how can I reach the practice?

For appointments, please call (315) 539-9229.

What is the fax number?

Fax: (315) 539-0940.

What telemedicine options are available?

Telemedicine is offered as an alternative to coming into the office.

Where can I find the patient portal and how to access it?

Registered patients can visit the patient portal; if not registered, contact the practice for activation instructions.

What after-hours/non-emergency care options exist?

Seneca Falls Urgent Care (315-835-4900) inside the building or Geneva Urgent Care (315-781-2000) on Pre-Emption Road.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 100% (based on 2 ratings) (2)
  • BestProsInTown: Not explicitly stated on the aggregate site (74)

Patients praise

  • Professional, knowledgeable, and caring medical staff (doctors and nurses)
  • Attentive listening during appointments
  • Courteous office environment for many patients
  • Convenient access, including same-day appointments

Common complaints

  • Criticism regarding administrative staff mistakes, specifically related to prescription refills

"Lifecare Medical Associates is praised for its incredible doctors and nurses who genuinely care for their patients. They listen attentively and provide helpful support."

BestProsInTown

"some receptionists have received criticism for mistakes, such as incomplete prescription refills."

BestProsInTown

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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