Lifecare Medical Associates | Finger Lakes Health
Internal Medicine • Seneca Falls, NY • 1 (Lifecare Medical Associates) locations
About
Lifecare Medical Associates is part of Finger Lakes Health, a nonprofit health system serving the Finger Lakes region of Upstate New York. Finger Lakes Health operates Geneva General Hospital, Soldiers & Sailors Memorial Hospital, and several long-term care facilities, with campuses in Geneva, Penn Yan, and Waterloo. The system is affiliated with UR Medicine and provides a full range of acute and long-term care services, including emergency care, orthopedics, primary care, gastroenterology, and surgery. Finger Lakes Health is headquartered in Geneva, NY, employs about 305 people, and has annual revenue around $10.3 million. Main contact: foundation@flhealth.org; main phone: 315-787-4000. Address examples: 196 North Street, Geneva, NY 14456; 418 North Main Street, Penn Yan, NY 14527.
Clinic Type
Internal Medicine
Address
1991 Balsley Road
Phone
(315) 539-9229
flhhr@flhealth.org
Opening Hours
8:00am - 5:00pm
Telehealth
Available (Telemedicine)
Emergency Care
After hours or weekend NON-EMERGENCY CARE please visit Seneca Falls Urgent Care (315-835-4900) or Geneva Urgent Care (315-781-2000)
Services Offered
Technology & Equipment
Team
Insurance & Payment
cash, check, credit card
Languages Spoken
—
FAQs
What services are offered at Lifecare Medical Associates?
Primary care, internal medicine, telemedicine, same-day appointments, electronic medical records, patient portal, and access to urgent care referrals.
How can I contact for appointments or after-hours care?
For appointments, call (315) 539-9229; after hours/non-emergency care, refer to Seneca Falls Urgent Care or Geneva Urgent Care.
For appointments, how can I reach the practice?
For appointments, please call (315) 539-9229.
What is the fax number?
Fax: (315) 539-0940.
What telemedicine options are available?
Telemedicine is offered as an alternative to coming into the office.
Where can I find the patient portal and how to access it?
Registered patients can visit the patient portal; if not registered, contact the practice for activation instructions.
What after-hours/non-emergency care options exist?
Seneca Falls Urgent Care (315-835-4900) inside the building or Geneva Urgent Care (315-781-2000) on Pre-Emption Road.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps: 100% (based on 2 ratings) (2)
- BestProsInTown: Not explicitly stated on the aggregate site (74)
Patients praise
- Professional, knowledgeable, and caring medical staff (doctors and nurses)
- Attentive listening during appointments
- Courteous office environment for many patients
- Convenient access, including same-day appointments
Common complaints
- Criticism regarding administrative staff mistakes, specifically related to prescription refills
"Lifecare Medical Associates is praised for its incredible doctors and nurses who genuinely care for their patients. They listen attentively and provide helpful support."
— BestProsInTown"some receptionists have received criticism for mistakes, such as incomplete prescription refills."
— BestProsInTownSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ovid Lab Draw Station | Finger Lakes Health — Mar 9, 2026
- Geneva General Cardiology Seeing Patients in Seneca Falls — Mar 16, 2026
- Lisa Nelson, PA-C Joins Finger Lakes Health Urgent Care Team — Jan 6, 2026
- University of Rochester Medicine Finger Lakes Health Expands ... — Jul 9, 2026
- Cardiology practice begins seeing patients in Seneca Falls — Mar 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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