Primary Care - Seneca Family Health Center | URochester Medicine
Internal Medicine • Seneca Falls, NY
Clinic Type
Internal Medicine
Address
367A East Main Street, Waterloo, NY 13165
Phone
(315) 787-4977
webmaster@urmc.rochester.edu
Opening Hours
Mon-Wed 7:30 a.m.–5:00 p.m.; Thu 7:00 a.m.–5:00 p.m.; Fri 7:30 a.m.–4:00 p.m.
Telehealth
Available
Services Offered
Team
Insurance & Payment
Finger Lakes Health's Family Health Centers do not require a referral. Most health insurance plans are welcome. Enrollment assistance with insurance process available.
Cash, Checks, Major credit cards
Languages Spoken
Pricing
Current Offers
New patient welcome
FAQs
Do I need a referral to visit the Seneca Family Health Center?
No referral is required.
Is Telemedicine available?
Yes, Telemedicine is offered as an alternative to in-office visits.
Is online scheduling available?
Yes, online appointment scheduling is available.
Do you accept new patients?
We are currently accepting new patients.
Do I need a referral to enroll in the practice?
Finger Lakes Health's Family Health Centers do not require a referral.
How do I schedule appointments?
Appointments are preferred; online scheduling is available.
What payment methods are accepted?
Cash, checks and major credit cards are accepted.
What services are offered?
Routine physicals, sick visits, chronic disease management, same-day appointments, immunizations, medication management, and allergy shots by appointment.
What are after-hours options?
For after hours or weekend non-emergency care, see Seneca Falls Urgent Care (315) 835-4900 or Geneva Urgent Care (315) 781-2000.
Is there a patient portal?
Yes, registered patients can use the patient portal; activation instructions available from the practice.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local: 2.5 out of 5 stars (based on limited aggregate data) (multiple (limited sample))
Patients praise
- some patients report being treated with respect by specific providers
- some patients appreciate consistent communication and follow-up from staff
Common complaints
- reports of unorganized office administration
- complaints regarding long wait times and difficulty scheduling appointments
- allegations of rude or unprofessional staff communication
- concerns about lack of thorough diagnosis or investigation of symptoms
"Have been going here for years. I have multiple medical problems. Dr. Shive and his staff have always treated me with respect. They always return my calls..."
— Patient review on Yahoo Local"This office is the most unorganized, rude, and incompetent doctor that I have ever experienced. They take forever to complete the most simple task..."
— Patient review on Yahoo LocalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Trevor Johnson, FNP-C Joins Seneca Family Health | Finger Lakes Health — Jan 22, 2026
- Michael Kozlowski, DO Joins Seneca Family Health in Waterloo | Finger Lakes Health — Sep 5, 2025
- New nurse practitioner joins Seneca Family Health — Jan 22, 2026
- FLH adds 5 new primary care providers across the Finger Lakes — Sep 15, 2025
- UR Medicine Finger Lakes Health expands pediatric care in Geneva — Jul 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Seneca Falls
Seneca Falls Health Center (Seneca Falls, NY) offers patient-centered natural healthcare delivered by a small team of 8 staff. Services include chiropractic care, acupuncture, oriental medicine, and nutritional counseling. The center emphasizes integrated, holistic approaches and operates with a lean workforce, primarily in medical and education roles, serving the local community. Key details: - Location: Seneca Falls, New York - Services: Chiropractic, acupuncture, oriental medicine, nutritional counseling - Team: 8 employees - Website: senecafallshealthcenter.com - Contact: 315-568-3700 / 315-568-3166 - Online presence: Company page and LinkedIn profile available If you were specifically looking for profiles or bios of doctors and clinicians, this page indicates the center’s focus and services but does not provide individual clinician bios. For detailed clinician listings, consider checking the site’s staff section or contacting the center directly.
Lifecare Medical Associates is part of Finger Lakes Health, a nonprofit health system serving the Finger Lakes region of Upstate New York. Finger Lakes Health operates Geneva General Hospital, Soldiers & Sailors Memorial Hospital, and several long-term care facilities, with campuses in Geneva, Penn Yan, and Waterloo. The system is affiliated with UR Medicine and provides a full range of acute and long-term care services, including emergency care, orthopedics, primary care, gastroenterology, and surgery. Finger Lakes Health is headquartered in Geneva, NY, employs about 305 people, and has annual revenue around $10.3 million. Main contact: foundation@flhealth.org; main phone: 315-787-4000. Address examples: 196 North Street, Geneva, NY 14456; 418 North Main Street, Penn Yan, NY 14527.
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