Seneca Nation Health System: Home
Primary Care • Seneca Falls, NY • 3 main centers locations
About
Summary: Seneca Nation Health System (SNHS) is a nonprofit public health organization based in Salamanca, NY, established in 1976 to provide primary and preventive care for acute and chronic illnesses and injuries. It operates under a federal contract with Indian Health Services (ISDEAA) and delivers ambulatory care through facilities such as Lionel R. John Health Center, CIRHC, and CHWC. SNHS serves eligible individuals within its Purchased/Referred Care Services Delivery Area, including Allegany, Cattaraugus, Chautauqua, Erie (NY, excluding certain territories), and Warren County (PA). The system also maintains service agreements with local hospitals and professional groups to offer inpatient and specialty care. Key stats: nonprofit, 25 employees (up ~4.1% YoY), annual revenue around $22.8M, 5 offices across the U.S. with locations in Salamanca and Irving, NY. Contact: main phone numbers and emails listed on the site.
Clinic Type
Primary Care
Address
Cattaraugus Territory Health Center, 275 Thomas Indian School Ext, Irving, NY 14081; Community Health & Wellness Center, 29 Thomas Indian School Drive, Irving, NY 14081; Lionel R. John Health Center, 987 R.C. Hoag Drive, Salamanca, NY 14779
Phone
(716) 532-5582 (Cattaraugus Territory Health Center); (716) 532-8223 (Community Health & Wellness Center); (716) 945-5894 (Lionel R. John Health Center)
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Opening Hours
Cattaraugus Territory Health Center: Hours: Monday-Friday 7:30am-6:00pm; Community Health & Wellness Center: Hours: Monday-Friday 7:30am-6:00pm; Lionel R. John Health Center: Hours: Monday-Friday 7:30am-6:00pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Recovered.org (for Behavioral Health Unit): 3.5/5 (not explicitly stated (based on 'trustscore'))
Patients praise
- comprehensive health services and programs
- patient-centered care recognition from NCQA
- nurturing environment for behavioral health treatment
Common complaints
- concerns regarding management and workplace culture (from employee reviews)
- data privacy and security issues (specifically a reported data breach)
- need for formal grievance procedures for patients
"The Board advises patients, employees, and others who have questions or concerns about their own, or family members, health-related/service-related problems to resolve them at the level most directly involved and to follow the established process of the Comment/Complaint/Grievance Response System (CCGRS), if necessary."
— Seneca Nation Health System Board of Directors pageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Seneca Nation Health System has been Healing Generations for the Past 50 years! - SNI Official Newsletter — Apr 24, 2026
- A message from President J.C. Seneca - SNI Official Newsletter — Apr 9, 2026
- A message from President J.C. Seneca - SNI Official Newsletter — Nov 26, 2025
- Roswell Park, Seneca Nation partner for lung health education effort - Worldnews.com — Mar 27, 2026
- Geneva General Cardiology Seeing Patients in Seneca Falls | Finger Lakes Health — Mar 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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