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About

Summary: - The University of Rochester Medicine (UR Medicine URMC) is the University of Rochester Medical Center, a private nonprofit medical and research organization based in Rochester, NY. - Services include urgent care options, virtual care, emergency care, and cancer institute services as part of its world-class health care system. - UR Medicine operates across multiple locations with its headquarters at 601 Elmwood Avenue, Rochester, NY, and additional offices in Rochester (including 1000 South Avenue) and other sites in the United States. - It employs about 5,641 people and maintains a strong presence in health care and academic research, with extensive patient care and advancement activities. Contact UR Medicine info or the URMC main line to confirm nearest Seneca Falls or affiliated urgent care options.

Clinic Type

Primary Care

Address

1991 Balsley Road, Seneca Falls, NY 13148

Phone

(315) 835-4900

Email

webmaster@urmc.rochester.edu

Opening Hours

Open Daily 8 a.m.–5 p.m.

Telehealth

Telemedicine available

Emergency Care

Non-emergency urgent care; for emergencies call 911

Services Offered

  • Urgent Care
  • Telemedicine
  • PCR COVID testing
  • Flu testing
  • Strep testing
  • X-rays
  • point of care lab testing
  • minor injuries and illnesses care
  • orthopaedic injuries
  • dental pain
  • minor wounds requiring sutures
  • minor cuts and burns
  • sexually transmitted infections
  • urinary tract infections
  • cold and flu-like illnesses
  • sore throats
  • earaches
  • coughs
  • coin-operated private entrance and waiting room
  • free Wi-Fi
  • coffee bar
  • touchscreen entertainment stations

Technology & Equipment

  • X-ray
  • point of care lab testing
  • telemedicine

Team

  • Physicians, not specified — Urgent Care physicians (staff)
  • Physician assistants, not specified — PAs in Urgent Care
  • Nurse practitioners, not specified — NPs in Urgent Care
  • Nursing staff, not specified — Nursing staff

Insurance & Payment

  • Self-pay is accepted. Payments can be made by cash, check, or credit card.

Self-pay, cash, check, credit card

Languages Spoken

FAQs

Urgent Care is for NON-EMERGENCY care. If you have an emergency, please call 911 or go to the nearest Emergency Department.

This Urgent Care is intended for non-emergency conditions.

What is Urgent Care?”,

Urgent Care is for non-emergency care and treats minor injuries and illnesses.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.4 out of 5 stars (48 reviews)

Patients praise

  • Compassionate and life-saving care in emergency situations
  • Efficient service for scheduled appointments
  • Helpful and professional individual providers

Common complaints

  • Long wait times
  • Concerns about transparency regarding available services like X-rays
  • Billing practices and high costs at hospital-based urgent care facilities
  • Staff communication issues regarding medical procedures and equipment

"I am less than impressed by this office... The registration woman did not tell me that [they don't do X-rays]. I waited an hour and half for the PA to tell me she needs an X-ray but that I had to go to Geneva hospital... Never again."

a-better-place.com

"The big takeaway is that in the UR Medicine world, urgent cares might look the same, but they’re not built the same, and the kind you choose could dramatically impact your care and bill."

RochesterFirst

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Seneca Falls, NY·Primary Care

Summary: Seneca Nation Health System (SNHS) is a nonprofit public health organization based in Salamanca, NY, established in 1976 to provide primary and preventive care for acute and chronic illnesses and injuries. It operates under a federal contract with Indian Health Services (ISDEAA) and delivers ambulatory care through facilities such as Lionel R. John Health Center, CIRHC, and CHWC. SNHS serves eligible individuals within its Purchased/Referred Care Services Delivery Area, including Allegany, Cattaraugus, Chautauqua, Erie (NY, excluding certain territories), and Warren County (PA). The system also maintains service agreements with local hospitals and professional groups to offer inpatient and specialty care. Key stats: nonprofit, 25 employees (up ~4.1% YoY), annual revenue around $22.8M, 5 offices across the U.S. with locations in Salamanca and Irving, NY. Contact: main phone numbers and emails listed on the site.

Verified

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