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About

Helen Keller Hospital is a nonprofit, acute-care community hospital in Sheffield, Alabama. Key details: - Founded: 1921 (originally Colbert County Hospital; renamed Helen Keller Hospital in 1979) - Type/ownership: Nonprofit, private - Location: Headquarters and main campus at 1300 S. Montgomery Ave, Sheffield, AL 35660, USA - Capacity: Licensed for 185 beds - Revenue and size: Approx. $13.1 million annual revenue; about 194 employees (+8.1% YoY) - Affiliations: Part of the Colbert County Healthcare Authority; related entities include Red Bay Hospital, North Alabama Sleep Disorders Center, and Northwest Practice Management - Contact: communityrelations@helenkeller.com; phone 1-256-386-4196 - Other: Has a presence in France and South Africa per some listings; official homepage helenkeller.com If you’re researching for the Sheffield area, this is the main local hospital facility with a long history dating back to 1921.

Clinic Type

Family Medicine

Address

Sheffield, Alabama

Phone

2563864639

Email

hkhfoundation@helenkeller.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine

Team

  • Helen Keller Hospital, null — Parent organization (not a physician team member)

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • CMS HCAHPS (Centers for Medicare & Medicaid Services): 4 out of 5 stars (overall patient satisfaction rating) (357 completed surveys)
  • Vivian Health: 4.8 out of 5 stars (8 reviews)

Patients praise

  • excellent nurse communication and quality of care
  • high hospital cleanliness and quietness scores compared to national averages
  • high patient recommendation rate
  • responsive and attentive staff

Common complaints

  • doctor communication (while generally strong, identified as an area for improvement relative to other metrics)

"Nurses on third floor were fantastic! No long wait for things we needed. Very sweet and kind nurses who did a great job!"

Yelp review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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