Shoals Primary Care | Sheffield, AL
Family Medicine • Sheffield, AL
About
Shoals Primary Care, LLC is a medical practice group based in Sheffield, Alabama, with 3 offices in the United States. Key details: - Location: Headquartered in Sheffield, AL; addresses include 342 Cox Blvd, Sheffield, AL 35660. - Services: Primary care with a range of family medicine and internal medicine services; offers annual physicals and typical primary care offerings. - Organization: Public company in the Medical Practices industry; 18 employees; 8 locations reported (note: list shows 3 offices in the US with Sheffield as a hub). - Contact: Phone 256-383-4473. - Web: Official site shoalsprimarycarellc.com; LinkedIn profile available. If you’re looking for care in Sheffield, you can contact or visit the Cox Blvd location for primary care needs.
Clinic Type
Family Medicine
Address
342 Cox Blvd., Sheffield, AL 35660
Phone
256-383-4473
—
Opening Hours
Mon - Thu 8:00 am - 5:00 pm; Friday 8:00 am - 12:00 pm; Sat - Sun Closed
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
FAQs
What services does Shoals Primary Care offer?
Family Practice, Internal Medicine, General Surgery, Cardiology, Pulmonology, Orthopedic Surgeon, Neurology, Chiropractic, CT Scans, MRIs and more.
What are the clinic hours?
Mon - Thu 8:00 am - 5:00 pm; Friday 8:00 am - 12:00 pm; Sat - Sun Closed
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.5 out of 5 stars (184 reviews)
- Apple Maps/Yelp integration: 3.4 out of 5 stars (8 reviews)
- Healthgrades: 1 out of 5 stars (2 reviews)
Patients praise
- Some patients feel the doctor is thorough, sincere, and compassionate
- Long-term relationships with patients (some for over 15 years)
- Some staff members praised for professionalism and kindness
Common complaints
- Difficulty getting return phone calls or communicating with staff
- Long wait times for appointments
- Reports of unprofessional, toxic, or unfriendly staff behavior
- Concerns about the cleanliness of the waiting area
- Frustration with appointment scheduling and administrative follow-up
"I cannot get a return phone call from these people. They seem to forget to take care of their patients. Stay away if you are smart. Half assed organized."
— Birdeye user review"I'm 97 years old, I love Dr Syed, he has always been thorough in my care. He listens."
— Birdeye user review"If I could give this clinic a zero star it would get it. Zero communication skills from their staff, toxic and hateful nursing staff. Waited almost 3 hours to see the dr on just a follow up visit."
— BBB/Apple Maps user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Why You Shouldn’t Skip Your Annual Physical: Screenings That Save Lives — Sep 26, 2025
- New clinic to bring services closer to home in Leighton community — Dec 30, 2025
- 🏥 Multiple Healthcare Openings in Sheffield, AL – Full-Time Roles - NewsBreak — Jun 28, 2026
- Check out the 2025 Community Benefit Report — Apr 1, 2026
- North Alabama Shoals Hospital Celebrates First Nurse Residency Graduate — Nov 19, 2025
Information sourced from the clinic's website as of July 10, 2026.
More family medicine clinics in Sheffield
Helen Keller Hospital is a nonprofit, acute-care community hospital in Sheffield, Alabama. Key details: - Founded: 1921 (originally Colbert County Hospital; renamed Helen Keller Hospital in 1979) - Type/ownership: Nonprofit, private - Location: Headquarters and main campus at 1300 S. Montgomery Ave, Sheffield, AL 35660, USA - Capacity: Licensed for 185 beds - Revenue and size: Approx. $13.1 million annual revenue; about 194 employees (+8.1% YoY) - Affiliations: Part of the Colbert County Healthcare Authority; related entities include Red Bay Hospital, North Alabama Sleep Disorders Center, and Northwest Practice Management - Contact: communityrelations@helenkeller.com; phone 1-256-386-4196 - Other: Has a presence in France and South Africa per some listings; official homepage helenkeller.com If you’re researching for the Sheffield area, this is the main local hospital facility with a long history dating back to 1921.
Summary: Medical Associates of the Shoals, PC is a Sheffield, Alabama-based medical practice offering internal medicine and family medicine services. The clinic focuses on listening to patients, addressing illnesses, managing chronic conditions, and preventive care. They operate from two offices in Sheffield, with a small team (11 employees) led by Head Nurse Erica Shook. Contact: talktous@medshoals.com or 256-383-4447. Website: medshoals.com.
Comparing your options?
See other family medicine clinics in Sheffield, or search the full directory by insurance, ratings, and more.

