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About

Medical Associates of the Shoals, PC is a Sheffield, Alabama-based medical practice offering internal medicine and family medicine services. They focus on listening to patients, collaborating to manage illness and chronic conditions, and preventing disease. The practice operates from two offices in Sheffield, AL, and employs 11 staff led by Head Nurse Erica Shook. Services span primary care for adults and families, with a emphasis on ongoing patient care and chronic disease management. Contact: talktous@medshoals.com; phone 256-383-4447.

Clinic Type

Internal Medicine

Address

Medical Associates of the Shoals, Sheffield, AL

Phone

(256) 383-4447

Email

talktous@medshoals.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Family Medicine
  • Urgent Care

Team

  • Unspecified physicians and staff, Multiple physicians and NPs; part of Medical Associates of the Shoals — Internal Medicine / Family Medicine physicians, nurse practitioners

Insurance & Payment

Languages Spoken

FAQs

Are you accepting new patients?

All physicians are currently welcoming new patients.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 5 out of 5 stars (12 reviews (Birdeye))
  • BestProsInTown: 68 reviews total (N/A)
  • LocalityBiz: Mixed (notable 1-star and 5-star reviews) (N/A)

Patients praise

  • doctors who listen and show genuine concern
  • personable and professional medical staff
  • efficient office visits with short wait times
  • helpful with insurance navigation
  • appreciation for specific physicians like Dr. Horton and Dr. Mansell

Common complaints

  • inconsistent communication and follow-through
  • dismissive care for complex chronic illness
  • denial of new patient applications based on medical history
  • rude and unhelpful billing department staff
  • concerns over sudden, large balance increases

"I transitioned to Dr. Bonds after my longtime physician moved. Unfortunately, my experience over the past year felt dismissive and unsupported for complex chronic care."

LocalityBiz review

"I am now seeing Dr. Horton as my primary physician and I absolutely love him as my primary Dr.! He thoroughly goes over everything, has genuine concern, and the most personable doctor I have ever been to!"

LocalityBiz review

"Dr. Mansell is a great, caring physician! He listened to our concerns and did not hesitate to do what was necessary to get my daughter back to normal."

Birdeye review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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VerifiedOnline bookingSince 1921
Sheffield, AL·Internal Medicine

Shoals Primary Care, LLC is a public medical practices company based in Sheffield, Alabama, offering primary and urgent care services across 3 offices in the U.S. They operate 8 locations nationwide (headquartered in Sheffield) and provide services such as annual physicals. The company employs 18 people and has steady growth (monthly +1.2%, yearly +3.8%). Key local contact: 256-383-4473. Website: shoalsprimarycarellc.com. Top focus for Sheffield residents: primary care, family medicine, internal medicine, and general healthcare services.

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