Internal and Family Medicine | Medical Associates of the Shoals ...
Internal Medicine • Sheffield, AL
About
Medical Associates of the Shoals, PC is a Sheffield, Alabama-based medical practice offering internal medicine and family medicine services. They focus on listening to patients, collaborating to manage illness and chronic conditions, and preventing disease. The practice operates from two offices in Sheffield, AL, and employs 11 staff led by Head Nurse Erica Shook. Services span primary care for adults and families, with a emphasis on ongoing patient care and chronic disease management. Contact: talktous@medshoals.com; phone 256-383-4447.
Clinic Type
Internal Medicine
Address
Medical Associates of the Shoals, Sheffield, AL
Phone
(256) 383-4447
talktous@medshoals.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Are you accepting new patients?
All physicians are currently welcoming new patients.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 5 out of 5 stars (12 reviews (Birdeye))
- BestProsInTown: 68 reviews total (N/A)
- LocalityBiz: Mixed (notable 1-star and 5-star reviews) (N/A)
Patients praise
- doctors who listen and show genuine concern
- personable and professional medical staff
- efficient office visits with short wait times
- helpful with insurance navigation
- appreciation for specific physicians like Dr. Horton and Dr. Mansell
Common complaints
- inconsistent communication and follow-through
- dismissive care for complex chronic illness
- denial of new patient applications based on medical history
- rude and unhelpful billing department staff
- concerns over sudden, large balance increases
"I transitioned to Dr. Bonds after my longtime physician moved. Unfortunately, my experience over the past year felt dismissive and unsupported for complex chronic care."
— LocalityBiz review"I am now seeing Dr. Horton as my primary physician and I absolutely love him as my primary Dr.! He thoroughly goes over everything, has genuine concern, and the most personable doctor I have ever been to!"
— LocalityBiz review"Dr. Mansell is a great, caring physician! He listened to our concerns and did not hesitate to do what was necessary to get my daughter back to normal."
— Birdeye reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Mary Esho, MD - Internist in Sheffield Village, OH | Healthgrades — Jul 31, 2025
- Dr. Digna R. Moya, MD - Family Medicine Doctor in Cleveland, OH — May 14, 2026
- Nainesh A. Shah, MD | Huntsville Hospital Health System — Jul 11, 2025
- Shireesha Konda, MD | Huntsville Hospital Health System — Jul 11, 2025
- Dr. Lisabeth A. Williams, MD - Family Medicine Doctor in Huntsville, AL — May 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
More internal medicine clinics in Sheffield
Summary: - Helen Keller Hospital is a nonprofit, community acute-care hospital in Sheffield, Alabama, founded in 1921. It is licensed for 185 beds and serves as part of the Colbert County Healthcare Authority. - Key facts: located at 1300 S. Montgomery Ave, Sheffield, AL 35660; headquarters in Sheffield; nonprofit status with annual revenue around $13.1 million; 194 employees (up ~8% YoY). - Services/focus: general hospital care with specialties across medical, nursing, and ancillary departments. The hospital is accredited by the Joint Commission. - Leadership and structure: Medical staff led by Michael C. Gosney (President of the Medical Staff); other department heads include Cardiopulmonary Services, Quality Management, Surgical Services, Lab, Patient Services, Imaging, Food Services, and Human Resources. - Branding and scope: Part of the Northwest Alabama Healthcare Authority; has historical roots dating to 1921 as Colbert County Hospital; presence under the umbrella includes other facilities in the region. - Nearby geography: Primarily serves Colbert County and the Sheffield area; notable international presence noted in some summaries but core operations are in the U.S. If you’re specifically looking for internal medicine at Helen Keller Hospital in Sheffield, this page confirms the hospital location and general hospital/medical staff context, but does not provide department-level details about an internal medicine clinic or department. For internal medicine specialists, consider contacting the hospital directly at 1-256-386-4196 or emailing communityrelations@helenkeller.com.
Shoals Primary Care, LLC is a public medical practices company based in Sheffield, Alabama, offering primary and urgent care services across 3 offices in the U.S. They operate 8 locations nationwide (headquartered in Sheffield) and provide services such as annual physicals. The company employs 18 people and has steady growth (monthly +1.2%, yearly +3.8%). Key local contact: 256-383-4473. Website: shoalsprimarycarellc.com. Top focus for Sheffield residents: primary care, family medicine, internal medicine, and general healthcare services.
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