Internal Medicine - Helen Keller Hospital
Internal Medicine • Sheffield, AL • Since 1921
About
Summary: - Helen Keller Hospital is a nonprofit, community acute-care hospital in Sheffield, Alabama, founded in 1921. It is licensed for 185 beds and serves as part of the Colbert County Healthcare Authority. - Key facts: located at 1300 S. Montgomery Ave, Sheffield, AL 35660; headquarters in Sheffield; nonprofit status with annual revenue around $13.1 million; 194 employees (up ~8% YoY). - Services/focus: general hospital care with specialties across medical, nursing, and ancillary departments. The hospital is accredited by the Joint Commission. - Leadership and structure: Medical staff led by Michael C. Gosney (President of the Medical Staff); other department heads include Cardiopulmonary Services, Quality Management, Surgical Services, Lab, Patient Services, Imaging, Food Services, and Human Resources. - Branding and scope: Part of the Northwest Alabama Healthcare Authority; has historical roots dating to 1921 as Colbert County Hospital; presence under the umbrella includes other facilities in the region. - Nearby geography: Primarily serves Colbert County and the Sheffield area; notable international presence noted in some summaries but core operations are in the U.S. If you’re specifically looking for internal medicine at Helen Keller Hospital in Sheffield, this page confirms the hospital location and general hospital/medical staff context, but does not provide department-level details about an internal medicine clinic or department. For internal medicine specialists, consider contacting the hospital directly at 1-256-386-4196 or emailing communityrelations@helenkeller.com.
Clinic Type
Internal Medicine
Address
1300 S. Montgomery Avenue, Sheffield, AL 35660, US
Phone
2563864154
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (overall patient satisfaction rating) (357 completed patient surveys)
- CMS via PlainHospital: 2 out of 5 stars (CMS overall star rating)
- Vivian Health: 4.8 out of 5 stars (8 reviews)
Patients praise
- Professional and compassionate nursing staff
- Efficient and prompt care delivery
- Strong patient satisfaction in areas like nurse communication, cleanliness, and quietness
- Highly regarded for orthopedic and emergency services
Common complaints
- Inconsistent communication from some staff members
- Some reports of staff appearing brusque or uncommunicative
- Below-average national ratings in certain CMS quality metrics
"Many patients praise the professionalism and friendliness of nurses and medical personnel, highlighting their attentive approach during stressful situations."
— Wheree"A minority comment on inconsistent experiences, mentioning encounters where staff seemed brusque or uncommunicative at times."
— WhereeSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- William DesRuisseaux — Jun 26, 2026
- Helen Keller Hospital names new president after nationwide search | News | waaytv.com — Jul 9, 2026
- Gray to lead Helen Keller, Red Bay hospitals | Local News | timesdaily.com — Jul 9, 2026
- Alabama health system names president of 2 hospitals — Jul 8, 2026
- Helen Keller and Red Bay Hospitals announce new president - breakingnownews.com — Jul 9, 2026
Information sourced from the clinic's website as of July 10, 2026.
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