Northern Navajo Medical Center Outpatient Clinic
Emergency Care • Shiprock, NM
Clinic Type
Emergency Care
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (via Momentary Labs): 2 out of 5 stars (overall hospital rating) (119 patients surveyed)
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
- Google: 2.6 out of 5 stars (72 reviews)
Patients praise
- Some staff are viewed as professional and caring
- Efficient and courteous care noted in specific departments like dental and ophthalmology
- Relatively quiet hospital environment
Common complaints
- Long wait times in the emergency room
- Poor communication from nursing and medical staff
- Cleanliness issues in facilities and restrooms
- Perceived rudeness or lack of concern from staff
- Difficulties with appointment scheduling and phone responsiveness
"We've been stuck here at the ER with a sick toddler for hours and still nothing even though there have been only 5 people here. ... This place is a complete joke."
— MedicalRecords.com"Most of the staff is great and act very professional. On the the other hand. SOME of native staff can be rude and unpleasant. Even "lazy" at times."
— LocalityBiz.com"He was caring , listened to my concerns and provided the treatment I needed. He was pleasant and helpful with advice on how to handle my concerns."
— Healthgrades (Review for Dr. Shamsi)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- NNMC: Lease of Mobile Sterile Processing Unit — Feb 25, 2026
- Under pressure, Navajo Health System expands amid aging infrastructure, provider shortages - Navajo Times — Jul 24, 2025
- RFQ - NPSC Radiologist Services for the Northern Navajo Medical Center — Mar 5, 2026
- Northern Navajo Medical Center: Compassionate Care in the Heart of the Community — Aug 11, 2025
- Non-PSC Pharmacist Services for the Northern Navajo Medical Center — Mar 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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