Northern Navajo Medical Center
Emergency Care • Shiprock, NM
Clinic Type
Emergency Care
Address
Hwy 491 North Shiprock, NM 87420
Phone
(505) 368-6001
katrina.leslie-puhuyaoma@ihs.gov
Opening Hours
Outpatient Hours: Monday thru Friday, 8:00 AM - 4:30 PM; Emergencies: 24 x 7
Emergency Care
Emergency Care available 24 x 7
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered?
A variety of services including internal medicine, family practice, urgent and emergency care, pediatrics, general surgery, women’s health, mental health, respiratory therapy, outpatient rehabilitation services, pharmacy, optometry, dental, public health nursing, social services, health promotion/disease prevention, radiology, laboratory and benefits coordination.
Where is the facility located?
Hwy 491 North Shiprock, NM 87420
What are the outpatient hours?
Outpatient Hours: Monday thru Friday, 8:00 AM - 4:30 PM.
Where is Northern Navajo Medical Center located?
Hwy 491 North Shiprock, NM 87420 Mailing: PO Box 160, Shiprock, NM 87420.
What is the phone number?
Phone: (505) 368-6001.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (via Momentary Labs): 2 out of 5 stars (based on 119 CMS HCAHPS patient surveys) (119 surveys)
- Google Reviews (via Nursa): 2.60 out of 5 stars (72 reviews)
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
Patients praise
- Many individual doctors and nurses are described as professional, caring, and thorough
- Some patients report efficient and helpful care for specific services like dental or ophthalmology
- The facility is sometimes noted as physically nice inside
- The hospital environment is often rated well for quietness
Common complaints
- Long wait times in the emergency department
- Perceived staff rudeness or lack of professionalism, particularly at the front desk and by some support staff
- Concerns regarding hospital cleanliness and sanitation
- Perceived miscommunication or lack of responsiveness from nursing and medical staff
- Difficulties scheduling appointments and getting help via phone
"This place is busy, but the nurses and doctors are usually awesome. The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people."
— LocalityBiz user review"The dental dept's doctors and staff were awesome. They treated me with care and concern. Definitely recommend."
— MedicalRecords.com user review"WORST HOSPITAL EVER! ... They dont care about patients, they hardly clean the hospital or even the right way; its so dirty!"
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Under pressure, Navajo Health System expands amid aging infrastructure, provider shortages - Navajo Times — Jul 24, 2025
- NNMC: Lease of Mobile Sterile Processing Unit — Feb 25, 2026
- NNMC - Notice of Intent to Single-Source Steris Corporation — Mar 24, 2026
- Northern Navajo Medical Center: Compassionate Care in the Heart of the Community — Aug 11, 2025
- RFQ - NPSC Radiologist Services for the Northern Navajo Medical Center — Mar 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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