Northern Navajo Medical Center Outpatient Clinic
Social Services • Shiprock, NM
Clinic Type
Social Services
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS: 2 out of 5 stars (overall patient satisfaction) (119 completed surveys)
- Google Ratings: 2.60 out of 5 stars (72 reviews)
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
Patients praise
- Some staff are described as professional and caring
- Positive experiences with specific departments like dental and ophthalmology
- The hospital is recognized as a necessary primary resource for the local community
- Quietness within the facility is rated above national averages
Common complaints
- Long wait times in the emergency room
- Dissatisfaction with staff communication and professional behavior
- Concerns regarding facility cleanliness and hygiene
- Difficulty scheduling appointments and reaching staff by phone
- Reports of perceived poor quality of care and misdiagnoses
"Don't come to the ER if you value your time and your life. ABANDON ALL HOPE, YE WHO ENTER HERE!"
— MedicalRecords.com review"Most of the staff is great and act very professional. On the the other hand. SOME of native staff can be rude and unpleasant. Even "lazy" at times."
— LocalityBiz user review"He was caring , listened to my concerns and provided the treatment I needed. He was pleasant and helpful with advice on how to handle my concerns."
— Healthgrades provider reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- NNMC: Lease of Mobile Sterile Processing Unit — Feb 25, 2026
- Under pressure, Navajo Health System expands amid aging infrastructure, provider shortages - Navajo Times — Jul 24, 2025
- RFQ - NPSC Radiologist Services for the Northern Navajo Medical Center — Mar 5, 2026
- Northern Navajo Medical Center: Compassionate Care in the Heart of the Community — Aug 11, 2025
- Non-PSC Pharmacist Services for the Northern Navajo Medical Center — Mar 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More social services clinics in Shiprock
Navajo Nation Behavioral Health (Navajo Nation Division of Behavioral & Mental Health Services) operates outpatient, residential, and crisis services across three offices in the Navajo Nation, including locations near Shiprock. Key services include substance abuse prevention, suicide prevention, crisis response, sober living, regional behavioral health authority, outreach, and building communities of hope. Headquarters are in Window Rock, AZ. They serve through multiple contact numbers and maintain a presence with offices in Window Rock, AZ, and Gallup, NM. If you’re seeking Shiprock-area contact or services, this division covers the Navajo Nation and operates in nearby communities, including Gallup, NM.
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