Shiprock - Northern Navajo Medical Center | Healthcare Facilities
Social Services • Shiprock, NM
Clinic Type
Social Services
Address
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Phone
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katrina.leslie-puhuyaoma@ihs.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (Patient Experience Survey): 2 out of 5 stars (119 patient surveys)
- MedicalRecords.com: 3.2 out of 5 stars (30 reviews)
- Google My Business: 2.6 out of 5 stars (71 ratings)
Patients praise
- Appreciation for the presence of the hospital as a key community resource
- Some staff members (nurses and doctors) are described as professional, awesome, or caring
- Positive feedback specifically regarding the dental department's care and concern
Common complaints
- Long wait times at the emergency department and for appointments
- Perceived rudeness or unprofessionalism from some front desk and administrative staff
- Concerns regarding cleanliness and sanitation of the facility
- Communication issues with nurses and doctors regarding diagnoses and care plans
- Difficulty scheduling follow-up appointments
"The dental dept's doctors and staff were awesome. They treated me with care and concern. Definitely recommend"
— MedicalRecords.com"This place is busy, but the nurses and doctors are usually awesome. The people you catch at the front desk can be rude, but I’m very thankful That this hospital is there for the people thank you"
— LocalityBiz"Don't come to the ER if you value your time and your life. ABANDON ALL HOPE, YE WHO ENTER HERE!"
— MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Under pressure, Navajo Health System expands amid aging infrastructure, provider shortages - Navajo Times — Jul 24, 2025
- NNMC - Notice of Intent to Single-Source Steris Corporation — Mar 24, 2026
- RFQ - NPSC Radiologist Services for the Northern Navajo Medical Center — Mar 5, 2026
- Northern Navajo Medical Center: Compassionate Care in the Heart of the Community — Aug 11, 2025
- Non-PSC Pharmacist Services for the Northern Navajo Medical Center — Mar 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More social services clinics in Shiprock
Navajo Nation Behavioral Health (Navajo Nation Division of Behavioral & Mental Health Services) operates outpatient, residential, and crisis services across three offices in the Navajo Nation, including locations near Shiprock. Key services include substance abuse prevention, suicide prevention, crisis response, sober living, regional behavioral health authority, outreach, and building communities of hope. Headquarters are in Window Rock, AZ. They serve through multiple contact numbers and maintain a presence with offices in Window Rock, AZ, and Gallup, NM. If you’re seeking Shiprock-area contact or services, this division covers the Navajo Nation and operates in nearby communities, including Gallup, NM.
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