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About

Avera Behavioral Health Hospital in Sioux Falls, SD is part of Avera Health, a nonprofit, fully integrated regional health system based in Sioux Falls. Avera operates more than 300 locations across South Dakota, Minnesota, Iowa, Nebraska, and North Dakota, with services spanning 60+ specialties. The system includes Avera Medical Group and Avera Health Plans, employs over 16,000, and has a broad network of hospitals, clinics, and behavioral health services within its footprint. For specific information about an Avera Behavioral Health Hospital location or services in Sioux Falls, please visit avera.org or contact Avera directly at 1-605-322-4700.

Clinic Type

Behavioral Health and Psychiatry

Address

4400 W 69th St, Sioux Falls, SD 57108

Phone

+1 605-322-4005

Email

Opening Hours

Hours vary by service; see More Services & Hours on site

Emergency Care

Yes

Services Offered

  • 24-Hour Urgent Care
  • Behavioral Health Clinic
  • Pharmacy
  • Immediate Psychiatric Help
  • Inpatient Programs for All Ages
  • Outpatient Therapy & Treatment
  • Addiction Care Services
  • Partial Hospitalization Program

Team

  • Lawrence A. Ling — CSW-PIP
  • Katie Hickens — NP
  • Cassandra Jackson — MD

Insurance & Payment

Pay My Bill Online

Languages Spoken

  • English

FAQs

What are the hours for the Avera Behavioral Health Hospital location?

Hours are listed as 12 AM – 12 AM Sunday through Saturday with some hours varying; see locations for details.

What services are located inside this Avera Behavioral Health Hospital?

Located Inside: 24-Hour Urgent Care, Behavioral Health Clinic, Pharmacy.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye: 2.4 out of 5 stars (210 reviews)
  • TrustAnalytica: 2.5 out of 5 stars (101 reviews)
  • TrustReviewers: 2.9 out of 5 stars (60 reviews)

Patients praise

  • modern, well-stocked, and organized facility aesthetics
  • some staff described as amazing, friendly, and helpful by employees
  • efficient charting and software systems for staff

Common complaints

  • rude, condescending, and uncaring staff
  • poor communication and difficulty scheduling appointments
  • concerns over discharge processes and lack of follow-up care
  • patients feeling treated like a number or degraded by staff

"They don't care about the patients and that is a very serious issue when this is a mental hospital. They never get back to you and are just overall an absultely horrible facility."

TrustReviewers.com

"Went to behavioral health urgent care with the exception of the lady at the front desk and the nurse practitioner the staff was rude, condescending and just about pushed me out the door. Very rude and lacking in compassion."

Birdeye

"The amazing, friendly, helpful staff at this teaching facility along with the beautiful aesthetic of a modern-day, well-stocked and organized (administration and environmentally) hospital..."

Vivian Health (employee review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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