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Clinic Type

Behavioral Health and Psychiatry

Address

Phone

605-697-2850

Email

DSSPrevCont@state.sd.us

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Avera Behavioral Health Hospital): 2.42/5 (190 reviews)
  • Birdeye (Concordia Mind Health): 4.4/5 (36 reviews)
  • Rehab.com (Avera Medical Group Behavioral Health Clinic): 2.43/5 (7 reviews)
  • Healthgrades (Avera Behavioral Health): 1/5 (2 reviews)
  • TherapyDB (Encompass Mental Health, LLC): 5.0/5 (7 reviews)
  • TherapyDB (Sioux River Mental Health Services, LLC): 5.0/5 (4 reviews)
  • Birdeye (Elevate Minds Psychiatry): 4.5/5 (17 reviews)

Patients praise

  • Compassionate and active listening by specific practitioners and staff
  • Personalized treatment plans and effective medication management
  • Welcoming, clean, and calm environments in certain clinics
  • Successful treatment outcomes for some patients (e.g., TMS and Spravato services)
  • Growing community awareness and decreasing stigma regarding mental health support

Common complaints

  • Long waitlists and difficulty scheduling appointments
  • Shortage of mental health providers and high turnover rates
  • Concerns regarding dismissive, unprofessional, or cold bedside manner from some providers
  • Billing and insurance issues or lack of clarity about coverage
  • Systemic barriers such as cost, transportation, and unmet basic needs (housing, food) impacting access to care
  • Perceived lack of compassionate or individualized care in some larger institutional settings

"This is without a doubt the worst place to be admitted, if you truly love your loved ones do not bring them to this place... I would never recommend this service to anyone."

Rehab.com user review of Avera Behavioral Health Hospital

"Concordia Mind Health has saved my life. Everyone has worked tirelessly to find something that is finally working for. They are so happy to help."

Birdeye user review of Concordia Mind Health

"An hour before my regularly scheduled appointment, they fired her and then sent out a mass email falsely claiming she left... I had to make [a change]..."

Birdeye user review of Elevate Minds Psychiatry

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Sioux Falls, SD·Behavioral Health and Psychiatry

Avera Behavioral Health Hospital in Sioux Falls, SD is part of Avera Health, a nonprofit, fully integrated regional health system based in Sioux Falls. Avera operates more than 300 locations across South Dakota, Minnesota, Iowa, Nebraska, and North Dakota, with services spanning 60+ specialties. The system includes Avera Medical Group and Avera Health Plans, employs over 16,000, and has a broad network of hospitals, clinics, and behavioral health services within its footprint. For specific information about an Avera Behavioral Health Hospital location or services in Sioux Falls, please visit avera.org or contact Avera directly at 1-605-322-4700.

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LSS Behavioral Health Services in Sioux Falls is part of Lutheran Social Services of South Dakota (LSSSD), a private nonprofit serving all ages and backgrounds since 1920. LSSSD offers a broad continuum of care with 18 service lines, including affordable mental health counseling, family stabilization, pregnancy counseling and adoption services, financial guidance, youth mentoring, and residential services. The organization emphasizes a holistic, family-centered approach, collaboration across service lines, and high standards of quality (licensed by the State of SD and accredited by the Council on Accreditation). LSSSD operates from multiple Sioux Falls locations and nine offices statewide, with a mission to help individuals and families be healthy, safe, and accepted. For behavioral health in Sioux Falls specifically, you can contact their Sioux Falls offices (e.g., 705 East 41st Street or 300 East 6th Street) or reach out via info@lsssd.org or 605-444-7500.

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