Arches Urgent Care Smithfield
Ambulance Services • Smithfield, RI
About
Summary: Arches Medical Rhode Island (Medical Group) is a physician-led, privately held medical practice group specializing in primary and urgent care with 7 primary care sites (near Rhode Island) and operations rooted in Cambridge, MA. It positions itself as an independent physician-led IPA aimed at increasing financial independence, patient-centered decision making, and potential physician ownership in the IPA. The group emphasizes exceptional primary care, critical access for adults, and accepting new patients. Key details: 25 employees (up ~56% YoY), $1.3M funding, 2 offices listed in Cambridge, MA, with its HQ at 44 Brattle St, Cambridge. Contact: info@archesmd.com or info@archesmed.com; phone +1-857-856-5550. If you are seeking Arches Urgent Care in Smithfield, RI, additional verification may be needed to confirm availability or exact location.
Clinic Type
Ambulance Services
Address
400 Putnam Pike, Smithfield, RI 02917
Phone
(401) 757-6160; (401) 349-0840
info@archesmedical.com
Opening Hours
Monday 8:00am–8:00pm; Tuesday 8:00am–8:00pm; Wednesday 8:00am–8:00pm; Thursday 8:00am–8:00pm; Friday 8:00am–8:00pm; Saturday 8:00am–6:00pm; Sunday 8:00am–6:00pm
Telehealth
Same Day Telehealth
Services Offered
Team
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- General online review platforms and business directories for the Smithfield location: Mixed; some patients report excellent service while others report negative outcomes (Multiple reviews spanning both positive and negative experiences)
Patients praise
- Attentive, pleasant, and polite staff in some instances
- Prompt and efficient service when staffing is adequate
- Welcoming atmosphere for urgent medical needs
- Successful treatment for specific minor illnesses and injuries
Common complaints
- Reports of rude or dismissive staff and medical providers
- Long wait times and delays in processing patients
- Concerns over inadequate medical treatment for simple conditions like ear infections
- Issues with billing, insurance acceptance, and being turned away without payment
- Frustration over inability to perform basic diagnostic services like X-rays or blood draws due to staffing issues
"Scary how incapable this facility is. The front desk help is a wing nut, unorganized and easily stressed. The DR/NP has a major attitude... If you need real help drive right by and go to the next place."
— LocalityBiz user review"Amazing experience today 4/11/25. I have the worst case of sinusitis... I checked in right away with Jeannine who was extremely pleasant, polite, she could see I was very sick."
— UrgentCare-NearMe user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Find Urgent Care And Health Centers — Jul 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
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