Baystate Medical Practices - Adult Medicine - South Hadley
Primary Care • South Hadley, MA
About
Summary: Baystate Health lists JAMES S. ROSENTHAL, M.D., P.C. as a medical practice in western Massachusetts, with primary care services available through Baystate Health. The practice is based in Springfield and Westfield, MA, and offers information on primary care providers and specialists by condition, symptom, specialty, or physician name. Notably, this page provides general navigation to Baystate Health’s provider directory rather than specific details for an adult medicine practice in South Hadley. Key points: - Type: Medical practices (primary care/specialists) - Locations: Springfield, MA; Westfield, MA - Website: providers.baystatehealth.org (Baystate Health provider directory) - Focus: Find information on primary care physicians and specialists within Baystate Health - Not specific to a South Hadley adult medicine practice on this page If you’re specifically seeking an adult medicine or Baystate practice in South Hadley, you may want to search the Baystate Health provider directory for “South Hadley” or contact Baystate Health directly for the closest adult medicine clinic in that town.
Clinic Type
Primary Care
Address
470 Granby Road, South Hadley, MA 01075
Phone
732
Medical.StaffOffice@baystatehealth.org
Opening Hours
Monday–Friday 7 am–5 pm; Saturday Closed; Sunday Closed
Telehealth
Not explicitly stated
Services Offered
Insurance & Payment
—
Multiple bill payment options, Pay My Bill
Languages Spoken
—
FAQs
Is online scheduling available?
Not all providers offer online scheduling. 'Request Appointment' appears next to providers who are accepting online appointments.
Is online scheduling available for appointments?
If you’re a current Baystate Health patient, you can now schedule an appointment online. To schedule an annual physical, follow-up, or same-day sick visit, select “Request Appointment” with one of our providers. You can schedule appointments online or through the MyBaystate portal. Not all providers offer online scheduling. 'Request Appointment' will only appear next to providers who are accepting online appointments. New patients must call in order to establish care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 2.4 stars (44 reviews)
Patients praise
- some patients report satisfaction with specific providers, noting they feel listened to and well-cared for
- occasional reports of positive, problem-free experiences at the office
Common complaints
- long wait times for test results and communication gaps
- concerns regarding administrative staff professionalism and scheduling issues
- complaints about patient-provider interactions, including claims of feeling dismissed, misdiagnosis, or unprofessional conduct
- perceived focus on productivity/copays over personalized patient care
"At one time because I like my Primary Care MD I would say I liked the care received here. Now...you are simply a copay. I believe that Baystate as a company expects them to see too many patients in one day."
— a-better-place.com"There is not much of any appreciation, sad people, negative approach even after i complained about it person in charge respond to me - since you are not happy here so there is a thousand of other doctors in MA ..."
— WebMDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Ronald R. Leombruno, MD | South Hadley, MA | Internist — Apr 7, 2026
- Kayla R. Lusnia - Physician Assistant in Springfield, MA — May 14, 2026
- Dr. Amanda L. Whitehouse, MD - Internal Medicine Physician in Springfield, MA — Jun 11, 2026
- Emilee B. Lazo, CNM - Certified Nurse Midwife in Springfield, MA — May 14, 2026
- Baystate Health Expands Primary Care Network in Western MA and Northern CT - World Today Journal — May 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in South Hadley
Comparing your options?
See other primary care clinics in South Hadley, or search the full directory by insurance, ratings, and more.