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Clinic Type

Primary Care

Address

234 Russell Street, Suite 7

Phone

413-586-6020

Email

Opening Hours

Regular office hours: 8 AM to 5 PM, Monday-Friday

Services Offered

  • Comprehensive primary care for patients of all ages, newborn through adult
  • A loyal, compassionate care team
  • A comfortable, friendly atmosphere with a bright, colorful children’s waiting area
  • On-site bloodwork/lab services
  • Prescriptions written by primary providers
  • Home visits in certain situations

Insurance & Payment

Languages Spoken

FAQs

What is the contact phone for Hadley Family Medicine?

Phone: 413-586-6020; Fax: 413-923-9307

What are the office hours for Hadley Family Medicine?

Regular office hours: 8 AM to 5 PM, Monday-Friday

What is the address for Hadley Family Medicine?

234 Russell Street, Suite 7, Hadley, MA 01035

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Mass General Brigham official doctor profile pages: Generally high, with many providers receiving 4.6 to 4.9 out of 5 stars based on hundreds of ratings (Hundreds of ratings across multiple providers at this location)

Patients praise

  • highly regarded and thorough primary care providers
  • attentive and compassionate patient-centered care
  • effective use of the patient portal for communication and prescription refills
  • good follow-up on urgent medical concerns and test ordering

Common complaints

  • administrative issues including problems with faxing information and signing paperwork
  • concerns regarding communication and office efficiency
  • instances of negative experiences with specific staff or office procedures

"I have had nothing but positive experiences here. Using the patient portal to communicate with the office, nurse,or doctor is simple and productive. I always recieve an answer."

LocalityBiz review

"I'm so grateful I switched to this provider. I feel seen and heard when it comes to my concerns. He takes time speaking with me and explaining things to me."

Mass General Brigham patient review for Dr. Paul Sahd

"Completely incompetent and unable to fulfill their own duties. They are unable to complete basic tasks such as faxing information or signing paperwork."

LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: Baystate Health lists JAMES S. ROSENTHAL, M.D., P.C. as a medical practice in western Massachusetts, with primary care services available through Baystate Health. The practice is based in Springfield and Westfield, MA, and offers information on primary care providers and specialists by condition, symptom, specialty, or physician name. Notably, this page provides general navigation to Baystate Health’s provider directory rather than specific details for an adult medicine practice in South Hadley. Key points: - Type: Medical practices (primary care/specialists) - Locations: Springfield, MA; Westfield, MA - Website: providers.baystatehealth.org (Baystate Health provider directory) - Focus: Find information on primary care physicians and specialists within Baystate Health - Not specific to a South Hadley adult medicine practice on this page If you’re specifically seeking an adult medicine or Baystate practice in South Hadley, you may want to search the Baystate Health provider directory for “South Hadley” or contact Baystate Health directly for the closest adult medicine clinic in that town.

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