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About

Summary: Arches Medical Rhode Island (Medical Group) is a physician-led, privately held medical practices network headquartered in Cambridge, MA, with 2 offices in the United States. It positions itself as an independent physician-owned IPA aimed at improving readiness for insurer contracts and expanding physician ownership and financial independence. The group emphasizes patient-centered primary care and currently accepts new patients across its 7 primary care sites, with a focus on serving adult patients in Rhode Island (the Ocean State). Key details: 25 employees (growth noted), $1.3M in total funding, contact options include emails info@archesmd.com and info@archesmed.com and phone +1-857-856-5550. Headquarters listed as Cambridge, MA; main address shown is 44 Brattle St, Cambridge. Aliases include arches medical rhode island (medical group) and arches medical partners.

Clinic Type

Primary Care

Address

481 Kingstown Rd, South Kingstown, RI 02879

Phone

(401) 789-0283

Email

info@archesmedical.com

Opening Hours

Monday - Friday 8:00am – 4:30pm; Saturday - Closed; Sunday – Closed

Telehealth

Same Day Telehealth

Services Offered

  • Primary Care
  • Physicians
  • Nurse Practitioners
  • Physician Assistants
  • Diagnosis
  • Treatment
  • Preventive health care services

Team

  • Catherine Wilson — Physician (APRN-F)
  • Heidi Dorris — Physician
  • Joseph Manes — Physician
  • Karen Johnson — Physician
  • Darlene Males — Physician
  • Nitin Damle — Physician
  • Evelyn Asante — Physician

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Arches Medical - Wakefield): 4.2 (258 reviews)
  • Wheree.com (Arches Medical - Wakefield): not specified

Patients praise

  • Some reviewers describe providers/staff as helpful, knowledgeable, and/or respectful.
  • Practice is described by some sources as offering understanding care and modern services.

Common complaints

  • Perceived poor customer service and unprofessional phone interactions.
  • Lack of preparedness at new-patient visits; providers may dismiss or “shush” patients.
  • Scheduling/access issues (being unable to see patients for long periods; providers leaving with little notice; trouble getting calls returned).
  • Overall service quality is described as poor by multiple reviewers.

"“I had a very disappointing experience speaking with Isabella over the phone… it made me feel like I was bothering her just by asking questions.”"

— Birdeye review excerpt (Arches Medical - Wakefield)

"“My np wasn't prepared for a new patient appointment. She actually shushed me…”"

— Birdeye review excerpt (Arches Medical - Wakefield)

"“This practice cannot keep providers… called in September of 2024 that they were no longer there and they could not set me up with another provider until September 2025!!!”"

— Birdeye review excerpt (Arches Medical - Wakefield)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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