Primary Care - Family & Internal Medicine - South County Health
Primary Care • South Kingstown, RI • Since 1919
About
South County Health (South County Hospital) is a nonprofit, independent healthcare provider in southern Rhode Island founded in 1919 and headquartered in Wakefield. It offers primary and family/internal medicine through its South County Medical Group, with multiple offices across Rhode Island (including Wakefield, Narragansett, Warwick, Westerly, and Newport). The system emphasizes comprehensive services in primary care, women’s health, diabetes, cardiology, cancer care, imaging, urgent and emergency care, home/hospice, infusion therapy, and other specialty and support services. They currently accept new primary care patients at various locations (Narragansett, Warwick, Westerly, and Warwick practices) and have a staff of about 491 employees with annual revenue in the mid six-figure to low seven-figure range. Contact: 401-782-8000; marketing@southcountyhealth.org.
Clinic Type
Primary Care
Address
100 Kenyon Avenue, RI, Wakefield 02879, US
Phone
4017898543
TalentAcquisitionSpecialist@southcountyhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
—
Languages Spoken
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FAQs
Is South County Primary Care accepting new patients?
Yes, Primary Care is accepting new patients.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz (South County Internal Medicine): 1 out of 5 stars (aggregate of user reviews) (Multiple (specific total not aggregated))
- Yelp (South County Internal Medicine): Generally positive feedback in specific reviews (10 reviews)
- LocalityBiz (South County Health Primary Care - Narragansett): Mixed ratings (ranging from 1 to 5 stars) (Multiple)
Patients praise
- Recognition from individual patients for specific, thorough, and kind physicians
- Historically high ratings for overall quality and patient experience metrics (e.g., Press Ganey awards)
- Reports of friendly office staff at certain locations
Common complaints
- Difficulties scheduling sick visits and lack of timely follow-up calls
- Concerns about office staff professionalism, including reported rudeness and lack of empathy
- Billing errors and challenges resolving diagnostic/preventive coding issues
- Reports of long wait times for appointments and in the emergency room setting
- Systemic management concerns raised by staff, including high staff turnover and alleged toxic work environment
"After waiting all week to get in for a sick appt I came in on Friday and was told since I was ten minutes late I couldn’t be seen... I found no humanity, no compassion, and no care."
— LocalityBiz review"Dr. Sun is an outstanding doctor. She's thorough, smart, and dedicated. And to boot, she's a very kind person! Feel so lucky to have her as my doctor!"
— LocalityBiz review"The management style of CEO Aaron Robinson, which has fostered divisions rather than collaboration, has often been characterized by abrupt, callous, and confrontational attitudes."
— Boston Globe article reporting on an open letter from medical workersSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- South County Health | SCH Express Care Helps Meet Community Needs… — Jan 26, 2026
- South County Health | South County Health Awarded $202,750 to Improve… — Aug 8, 2025
- New primary care practice accepting patients in Wakefield | News | independentri.com — Dec 27, 2025
- SK nurse launches new direct primary care practice | News | independentri.com — May 16, 2026
- Coming Soon to South County Commons: First Track Primary Care - South County Commons — Apr 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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