Behavioral Health Network WellBeing Center (CBHC)
Behavioral Health • Springfield, MA
Clinic Type
Behavioral Health
Address
417 Liberty St, Springfield, MA 01104
Phone
800-437-5922
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Opening Hours
Sunday 9:00 am–5:00 pm; Monday–Friday 8:00 am–8:00 pm; Saturday 9:00 am–5:00 pm
Emergency Care
24/7 crisis support
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are the clinic weekday hours?
Clinic Weekday Hours: Sunday 9:00 am-5:00 pm; Monday - Friday 8:00 am-8:00 pm; Saturday 9:00 am-5:00 pm.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google aggregate: 3.2 out of 5 stars (129 reviews)
Patients praise
- Staff described as professional, caring, and friendly
- Effective support for diverse mental health and addiction needs
- Positive impact on personal well-being and life management skills
Common complaints
- Concerns regarding administrative reliability and long wait times for new appointments
- Dissatisfaction with residential location impact on neighborhood quiet
"Really like the people who work there! Nice!"
— Birdeye/Google Review"After 3 weeks, I was Informed I'm on a waiting list that has no clear date. Why would I take time and spend the money for the intake when it could be ..."
— Birdeye/Google ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral Health Network Offers Expanded Access to Care, Treatment - Health Care News — Sep 4, 2025
- Extended hours for mental health support at BHN centers — Sep 3, 2025
- New Autism Support Centers Now Open in Springfield & Fall River — Nov 2, 2025
- BHN Marks Grand Opening of Springfield Abilities Learning Center — Jan 26, 2026
- BHN Opens Rose’s Place, a Program Supporting Women in Recovery — Feb 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Springfield
Summary: - Mercy Hospital Springfield is a U.S. medical practice and healthcare facility serving southwest Missouri and northwest Arkansas, with a long-standing tradition of care dating back over 130 years. - It operates as a public medical practice, headquartered in the United States, and is part of the Mercy network. Primary contact: (417) 820-2000. - The organization emphasizes patient satisfaction and has earned hospital recognitions. Its workforce comprises 59 employees (recent growth). Key leaders include Sandhya Samavedam (Director, Neurocritical Care Unit) and Brandy Henson (Director of Patient Logistics). - Notable details: founded in 1891; industry is Medical Practices; LinkedIn presence exists; broad departmental distribution across medical, operations, and administrative roles. - The page highlights general Mercy branding, not specific to “Mercy Behavioral Health – Springfield.” If you’re seeking behavioral health services specifically, you may need to verify whether Mercy Hospital Springfield offers an in-house behavioral health/psychiatric department or refer to Mercy’s broader behavioral health network.
HCRS: Homepage (Springfield) - What it is: Health Care & Rehabilitation Services of Southeastern Vermont (HCRS) is a nonprofit mental health care and rehabilitation organization serving southeastern Vermont, headquartered in Springfield. - Scope: Provides a range of health care services focused on empowering individuals to reach their potential. - Size & funding: About 135 employees (growth of ~5.7% YoY) with annual revenue in the $25–$50M range; founded in 1967. - Contact and locations: Main headquarters at 390 River St, Springfield, VT 05156, plus multiple offices across Vermont (including Hartford, Brattleboro, Windsor). Main phone options and intake emails are listed on the site. - Online presence: Official homepage is hcrs.org; LinkedIn profile available for updates and employment info.
North Star Health (Springfield Medical Care Systems, Inc.) is a nonprofit Federally Qualified Health Center serving southern Vermont and southwestern New Hampshire. It operates 8 offices, including Springfield (HQ at 100 River St., Springfield, VT 05156) and nearby towns (Ludlow, Chester, Londonderry in Vermont; Charlestown, NH). Services include patient-centered primary care, dental, vision, and behavioral health, available regardless of insurance status or ability to pay. The organization emphasizes accountability, integrity, compassion, and community, and employs about 52 staff. Key contact: +1 802-886-8900.
Riverview Center for Growth is a Springfield, Oregon-based nonprofit offering comprehensive mental health services and crisis support for children, teens, adults, and families. Services are available at the Riverview campus, in schools, at home, and in the community, with 24/7 crisis support for Lane County. The center uses approaches like EMDR and Neurofeedback, and collaborates with community partners for co-treatment when needed. Additional supports include a food pantry, clothing closet, educational classes, and a weekly Growing Connections Parent Group. Established in 1971 (formerly The Child Center), it operates three offices in Oregon, with headquarters at 3995 Marcola Rd., Springfield. Contact: info@riverviewgrowth.org; phones: 541-726-1465, 541-726-5085, 888-989-9990.
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