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Clinic Type

Behavioral Health

Address

417 Liberty St, Springfield, MA 01104

Phone

800-437-5922

Email

Opening Hours

Sunday 9:00 am–5:00 pm; Monday–Friday 8:00 am–8:00 pm; Saturday 9:00 am–5:00 pm

Emergency Care

24/7 crisis support

Services Offered

  • Core Clinic and Crisis Services (Available 24/7/365)
  • Urgent Care (same-day support for mental health and substance use)
  • Peer Specialists
  • Navigation Support
  • Skill-Building Workshops
  • Therapy Support
  • Psychiatry Services
  • Care Coordination
  • 24/7 Crisis Support

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the clinic weekday hours?

Clinic Weekday Hours: Sunday 9:00 am-5:00 pm; Monday - Friday 8:00 am-8:00 pm; Saturday 9:00 am-5:00 pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google aggregate: 3.2 out of 5 stars (129 reviews)

Patients praise

  • Staff described as professional, caring, and friendly
  • Effective support for diverse mental health and addiction needs
  • Positive impact on personal well-being and life management skills

Common complaints

  • Concerns regarding administrative reliability and long wait times for new appointments
  • Dissatisfaction with residential location impact on neighborhood quiet

"Really like the people who work there! Nice!"

Birdeye/Google Review

"After 3 weeks, I was Informed I'm on a waiting list that has no clear date. Why would I take time and spend the money for the intake when it could be ..."

Birdeye/Google Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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