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Clinic Type

Endocrinology

Address

2 Medical Center Dr Ste 210

Phone

413-734-4661

Email

THOfNEWorkDaySupport@TrinityHealthOfNE.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com (Dr. Kimberly Browne-Martin): 3.9/5 stars (18 ratings)
  • Vitals.com (Dr. Barry Izenstein): 4.3/5 stars (24 ratings)

Patients praise

  • Physicians are described as caring and attentive to patient needs
  • Doctors provide clear diagnoses and follow-up plans
  • Some staff members are reported as helpful and accommodating regarding special needs

Common complaints

  • Long wait times at the office
  • Reports of rude and disrespectful front desk staff
  • Difficulty in scheduling timely appointments

"The doctor herself is caring and does pay attention to the patients' needs. However, the office is a complete mess. The average wait time is an hour and a half. The front desk staff is extremely rude and disrespectful."

Vitals.com review for Dr. Kimberly Browne-Martin

"I have been a longtime patient of Dr. Izenstein's and I agree wholeheartedly with the other two commentors! His office staff also goes above and beyond to assist me with my special Rx needs."

Vitals.com review for Dr. Barry Izenstein

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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