Endocrine Associates of Western MA
Endocrinology • Springfield, MA
Clinic Type
Endocrinology
Address
2 Medical Center Dr Ste 210
Phone
413-734-4661
THOfNEWorkDaySupport@TrinityHealthOfNE.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com (Dr. Kimberly Browne-Martin): 3.9/5 stars (18 ratings)
- Vitals.com (Dr. Barry Izenstein): 4.3/5 stars (24 ratings)
Patients praise
- Physicians are described as caring and attentive to patient needs
- Doctors provide clear diagnoses and follow-up plans
- Some staff members are reported as helpful and accommodating regarding special needs
Common complaints
- Long wait times at the office
- Reports of rude and disrespectful front desk staff
- Difficulty in scheduling timely appointments
"The doctor herself is caring and does pay attention to the patients' needs. However, the office is a complete mess. The average wait time is an hour and a half. The front desk staff is extremely rude and disrespectful."
— Vitals.com review for Dr. Kimberly Browne-Martin"I have been a longtime patient of Dr. Izenstein's and I agree wholeheartedly with the other two commentors! His office staff also goes above and beyond to assist me with my special Rx needs."
— Vitals.com review for Dr. Barry IzensteinSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Baystate Endocrinology to Host Free World Diabetes Day Health Fair on Nov. 14 - Health Care News — Nov 11, 2025
- Baystate Health expands services in Springfield and CT | WWLP — May 2, 2026
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health — Oct 30, 2025
- Mayor Sarno, city officials join with Congressman Neal, Baystate, the Western Mass EDC, & Springfield Regional Chamber for a conversation concerning the State of Healthcare in Western Mass: City of Springfield, MA — Dec 15, 2025
- Baystate Health Expands Primary Care Network in Western MA and Northern CT - World Today Journal — May 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More endocrinology clinics in Springfield
Springfield Clinic is a private, multispecialty health system based in Springfield, Illinois (founded 1939). It operates 5 offices in central Illinois and employs over 3,000 clinical and administrative staff with more than 650 physicians and advanced practice practitioners across 80+ specialties. The clinic offers patient portal services, medical records access, and in-network insurance, aiming to deliver high-quality, patient-centered care close to home. Notable focus areas include primary and specialized care across numerous medical disciplines, with a commitment to leveraging advanced treatments and technologies. Key contact: 217-528-7541 or 800-444-7541. If your interest is specifically Endocrinology, Springfield Clinic likely provides endocrine services among its 80+ specialties, though the exact endocrinology department details aren’t listed in the provided highlights.
Baystate Endocrinology is part of the Baystate Health system, a nonprofit, academic healthcare organization based in Springfield, MA. Baystate Health operates multiple hospitals and a large physician network in Western Massachusetts, focusing on comprehensive medical services, including subspecialty care such as endocrinology. The system’s flagship is Baystate Medical Center, a Level I trauma center, with extensive inpatient and outpatient services through its Baystate Medical Practices physician group and affiliated facilities. If you’re seeking endocrine care in Springfield, Baystate Endocrinology would be part of the Baystate Health network offering access to specialized endocrine physicians and related services within this regional system. For exact clinic locations, appointment details, and physicians, please check Baystate Health’s official site or contact their main line.
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