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Clinic Type

Endocrinology

Address

2 Medical Center Drive STE 210, Springfield, MA 01107

Phone

4137371930

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Endocrinology
  • Diabetes
  • Metabolic Disorders
  • Pituitary Diseases
  • Menstrual and Sexual Problems
  • Thyroid disorders
  • Adrenal disorders
  • Metabolic disorders
  • Internal medicine-related endocrine care

Team

  • Dr. Marc Vanderle, MD — Physician
  • Dr. Kimberly Browne-Martin, MD — Physician
  • Lauren Rivera — CNP

Insurance & Payment

  • MassHealth
  • BMC Health Net
  • HealthNewEngland Be Healthy
  • Tufts Together
  • Tufts Direct
  • Wellcare Mercy Alliance

Languages Spoken

FAQs

What is the patient portal used for?

The portal allows patients to access their medical record, contact their doctor or practice, see or schedule appointments, and ensures account security.

Where is the Endocrine Associates of Western Massachusetts located?

Springfield, MA at 2 Medical Center Drive STE 210, Springfield, MA 01107.

How can I contact the office?

Phone: (413) 734-4661. You can also reach the office via the patient portal.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com: 3.9 out of 5 stars (average for Dr. Kimberly A. Browne-Martin) (18 ratings and 3 written reviews)

Patients praise

  • Doctors are caring and attentive to patient needs
  • Providers are thorough and approachable
  • Physicians take the time to answer questions

Common complaints

  • Long wait times at the office
  • Rudeness and lack of professionalism from front desk staff
  • Difficulty scheduling appointments

"The doctor herself is caring and does pay attention to the patients' needs. However, the office is a complete mess. The average wait time is an hour and a half. The front desk staff is extremely rude and disrespectful."

Vitals.com review for Dr. Kimberly A. Browne-Martin

"Worth the wait to have a fair understanding doctor. Especially when appointments are not often. Staff is helpful and Dr will call back, even if at night."

Vitals.com review for Dr. Kimberly A. Browne-Martin

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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