Endocrine Associates of Western Mass |
Endocrinology • Springfield, MA
Clinic Type
Endocrinology
Address
2 Medical Center Drive STE 210, Springfield, MA 01107
Phone
4137371930
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
Languages Spoken
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FAQs
What is the patient portal used for?
The portal allows patients to access their medical record, contact their doctor or practice, see or schedule appointments, and ensures account security.
Where is the Endocrine Associates of Western Massachusetts located?
Springfield, MA at 2 Medical Center Drive STE 210, Springfield, MA 01107.
How can I contact the office?
Phone: (413) 734-4661. You can also reach the office via the patient portal.
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What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com: 3.9 out of 5 stars (average for Dr. Kimberly A. Browne-Martin) (18 ratings and 3 written reviews)
Patients praise
- Doctors are caring and attentive to patient needs
- Providers are thorough and approachable
- Physicians take the time to answer questions
Common complaints
- Long wait times at the office
- Rudeness and lack of professionalism from front desk staff
- Difficulty scheduling appointments
"The doctor herself is caring and does pay attention to the patients' needs. However, the office is a complete mess. The average wait time is an hour and a half. The front desk staff is extremely rude and disrespectful."
— Vitals.com review for Dr. Kimberly A. Browne-Martin"Worth the wait to have a fair understanding doctor. Especially when appointments are not often. Staff is helpful and Dr will call back, even if at night."
— Vitals.com review for Dr. Kimberly A. Browne-MartinSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Baystate Endocrinology to Host Free World Diabetes Day Health Fair on Nov. 14 - Health Care News — Nov 11, 2025
- Baystate Health expands services in Springfield and CT | WWLP — May 2, 2026
- Baystate Health Expands Primary Care Network in Western MA and Northern CT - World Today Journal — May 3, 2026
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health — Oct 30, 2025
- Dr. Amanda L. Whitehouse, MD - Internal Medicine Physician in Springfield, MA — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More endocrinology clinics in Springfield
Springfield Clinic is a private, multispecialty health system based in Springfield, Illinois (founded 1939). It operates 5 offices in central Illinois and employs over 3,000 clinical and administrative staff with more than 650 physicians and advanced practice practitioners across 80+ specialties. The clinic offers patient portal services, medical records access, and in-network insurance, aiming to deliver high-quality, patient-centered care close to home. Notable focus areas include primary and specialized care across numerous medical disciplines, with a commitment to leveraging advanced treatments and technologies. Key contact: 217-528-7541 or 800-444-7541. If your interest is specifically Endocrinology, Springfield Clinic likely provides endocrine services among its 80+ specialties, though the exact endocrinology department details aren’t listed in the provided highlights.
Baystate Endocrinology is part of the Baystate Health system, a nonprofit, academic healthcare organization based in Springfield, MA. Baystate Health operates multiple hospitals and a large physician network in Western Massachusetts, focusing on comprehensive medical services, including subspecialty care such as endocrinology. The system’s flagship is Baystate Medical Center, a Level I trauma center, with extensive inpatient and outpatient services through its Baystate Medical Practices physician group and affiliated facilities. If you’re seeking endocrine care in Springfield, Baystate Endocrinology would be part of the Baystate Health network offering access to specialized endocrine physicians and related services within this regional system. For exact clinic locations, appointment details, and physicians, please check Baystate Health’s official site or contact their main line.
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