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Primary Care at Citizens Memorial Springfield (Family Medicine) - CMH offers comprehensive family medicine services through its primary care clinics, featuring routine check-ups, preventive care, management of chronic conditions, and conditions seen in general family practice. - Part of Citizens Memorial Healthcare, a rural health system serving eight counties in southwest Missouri, with a network of primary care and walk-in clinics in addition to specialty and hospital services. - Services commonly associated with CMH family medicine: routine primary care visits, preventive screenings, chronic disease management, and coordination with specialty care as needed. - CMH operates as a public hospital district affiliate with a nonprofit foundation, employing about 2,100 staff, and is one of the region’s major employers.

Clinic Type

Family Medicine

Address

1500 N Oakland Ave, Bolivar, MO 65613, US

Phone

417-751-2100

Email

infocenter@citizensmemorial.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Family medicine
  • Walk-in care
  • Same-day appointments
  • Behavioral health (available at some clinics)
  • Rehabilitation services (available at some clinics)

Team

  • Franco Aguilar, M.D. — Physician
  • FNP‑C — Nurse Practitioner

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 70% of patients recommend the hospital (Not explicitly stated total count)

Patients praise

  • Some patients find providers to be caring and supportive
  • Reports of fast and efficient emergency room care in specific instances
  • Positive feedback regarding helpful receptionists and nursing staff in some interactions

Common complaints

  • Reports of rushed appointments and insufficient time with providers
  • Concerns regarding staff friendliness and professionalism
  • Complaints about communication, including not answering questions or explaining conditions clearly
  • Instances of long wait times and facility access issues like early closure of walk-in clinics

"Didn't listen or answer questions · Didn't explain conditions well · Staff wasn't friendly · Appointment was rushed · Didn't trust the provider's decisions."

— Healthgrades (Dr. Amit Shah)

"The receptionist told us that they were closed. When we asked why the sign said that they were open until 8:00, she explained that they had seen "a lot of patients today" and that the providers were not taking any more. This is simply ridiculous, and unprofessional."

— LocalityBiz (CMH Walk-In Clinic)

"Most Dr's are in and out of my appt's. in a few minutes. She really cares about her patients and their health problems."

— Citizens Memorial official website (Patient review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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