Springfield Health Center
Family Medicine • Springfield, VT
About
North Star Health (Springfield Medical Care Systems, Inc.) is a nonprofit Federally Qualified Health Center serving southern Vermont and southwestern New Hampshire. It operates 8 offices, including Springfield (HQ at 100 River St., Springfield, VT 05156) and nearby towns (Ludlow, Chester, Londonderry in Vermont; Charlestown, NH). Services include patient-centered primary care, dental, vision, and behavioral health, available regardless of insurance status or ability to pay. The organization emphasizes accountability, integrity, compassion, and community, and employs about 52 staff. Key contact: +1 802-886-8900.
Clinic Type
Family Medicine
Address
100 River Street, Springfield VT 05156
Phone
802-886-8900
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Opening Hours
Family Medicine Monday, Wednesday, Friday 7:30 am – 5:00 pm; Tuesday and Thursday 8:00 am-5:00 pm; Closed Saturday and Sunday
Telehealth
Telehealth Visits Wednesday 5:00pm-8:00pm for Pediatric Behavioral Health (telehealth availability implied)
Emergency Care
Emergency Care In the event of an emergency, call 911 or go to the nearest emergency room.
Services Offered
Team
Insurance & Payment
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Not specified
Languages Spoken
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FAQs
What are the clinic's hours for Family Medicine?
Family Medicine Monday, Wednesday, Friday 7:30 am – 5:00 pm; Tuesday and Thursday 8:00 am-5:00 pm; Closed Saturday and Sunday.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Springfield Health Care Center): 2.4/5 stars (21 reviews)
- Seniors.fyi (Springfield Health and Rehabilitation Center): 4/5 stars (based on 22 reviews) (22 reviews)
Patients praise
- Professional and friendly staff members in certain departments
- Efficiency of specific services and quick check-in processes
- Compassionate and welcoming atmosphere in reproductive health contexts
- Cleanliness and modern/well-maintained facilities in some locations
Common complaints
- Long wait times and concerns regarding staff responsiveness or attentiveness
- Negative interactions with front-desk personnel or office management
- Complaints regarding billing, insurance communication, and patient notification of staff changes
- Perceived dismissiveness of patient symptoms or lack of medical thoroughness
- Inconsistent quality of care and staffing shortages in rehabilitation settings
"The physical therapist could not be bothered to do her job, like it was such a chore to show me exercises."
— LocalityBiz (Kettering Health Springfield Health Center)"The doctors in this office deserve 5 stars but Kim the office manager makes this place a 1."
— Birdeye (Springfield Health Care Center)"Customer feedback indicates that Planned Parenthood - Springfield Health Center consistently provides compassionate and professional care."
— Wheree (Planned Parenthood - Springfield Health Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Springfield health center marks reopening after driver crashes into building — Oct 6, 2025
- Springfield health center seeks solutions for staffing gap — Mar 25, 2026
- Caring Health Center Celebrates 30 Years of Service - Health Care News — Jul 28, 2025
- Springfield school health center to expand vision, dental care with mobile offering | News | springfieldnewssun.com — Oct 21, 2025
- Springfield High School marks first year of student health center | WYSO — Sep 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
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