CoxHealth - Internal Medicine
Internal Medicine • Springfield, MO • Since 1906
About
CoxHealth is a nonprofit healthcare system based in Springfield, Missouri. Key points: - Type/scope: Six-hospital, not-for-profit health system serving a 25-county region in Southwest Missouri and Northwest Arkansas; total ~1,074 beds. - Size & employment: Springfield’s largest employer; more than 14,000 employees system-wide (approximately 2,353 listed in highlights; overall workforce larger when including affiliates). - History & headquarters: Founded 1906; main headquarters at 3801 S National Ave, Springfield, MO. - Services: Broad medical care across multiple areas of care and medical services (including specialties like oncology; various roles such as respiratory therapy and system leadership positions). - Locations: 9 offices/sites in the United States (primarily Missouri), including: - 801 N Lincoln Ave, Monett, MO - 525 Branson Landing Blvd, Branson, MO - 1423 N Jefferson Ave, Springfield, MO - 3535 S National Ave, Springfield, MO - 3801 S National Ave, Springfield, MO (HQ) - Contact: main phone lines include 417-269-3000, 417-269-4636, 417-269-6000. - Industry/ownership: Hospitals and health care; nonprofit/NPO; NGO-style organization. If you’re specifically seeking internal medicine at CoxHealth in Springfield, this page confirms CoxHealth operates in Springfield and has multiple internal medicine-related staff and facilities, but for physician-specific internal medicine services or physician directory, a direct internal medicine department page or CoxHealth’s physician finder would be the best next step.
Clinic Type
Internal Medicine
Address
1001 East Primrose Street, 4th Floor, Springfield, MO 65807
Phone
4172693000
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Opening Hours
Monday: 8:00 am - 5:00 pm; Tuesday: 8:00 am - 5:00 pm; Wednesday: 8:00 am - 5:00 pm; Thursday: 8:00 am - 5:00 pm; Friday: 8:00 am - 5:00 pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Monday: 8:00 am - 5:00 pm; Tuesday: 8:00 am - 5:00 pm; Wednesday: 8:00 am - 5:00 pm; Thursday: 8:00 am - 5:00 pm; Friday: 8:00 am - 5:00 pm.
Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 4.7/5 (12 reviews) for Dr. Brad Wiley (12)
- US News Health: 5/5 (51 reviews) for Dr. Anne E. Roberts (51)
- WebMD: 3.5/5 (15 ratings) for Dr. Richard Shimizu (15)
- ComplaintsBoard: 1.0/5 (0 reviews, 10 complaints) (10)
Patients praise
- medical knowledge and expertise of providers
- thoroughness during visits
- personable and caring bedside manner among some staff
- availability for short-notice appointments
Common complaints
- billing and insurance issues
- long wait times, including during triage and appointments
- communication gaps, including lack of follow-up on test results or returned calls
- disruptions in care due to electronic medical record (EPIC) system transitions
- perceived unprofessionalism or lack of attentiveness from some staff
"He is always extremely friendly and knowledgeable about your health status. Very thorough and patient during visits."
— Healthgrades (Dr. Brad Wiley)"When you’re there for help, and you feel like you’re getting excuses and dysfunction — frustration that has absolutely nothing to do with you or patient care — it’s not really a patient problem. It’s a management problem that’s flowing over and affecting the patient and their care."
— KY3 News (Patient reporting on EPIC system transition)"This guy is a horrible doctor and person!! Run!!"
— WebMD (Dr. Richard Shimizu)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Ivan Arismendi Ortiz, MD, Internist | Springfield, MO | WebMD — Mar 24, 2026
- Karen L. Young, NP - Nurse Practitioner in Springfield, MO — May 14, 2026
- Meredith Mcamis, PA - Physician Assistant in Springfield, MO — May 14, 2026
- Cassondra D. Simmoneau, NP - Nurse Practitioner in Springfield, MO — May 14, 2026
- Mercy Clinic Internal Medicine - Whiteside in Springfield, MO — Aug 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
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