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About

Oregon Medical Group (OMG) is a multi-specialty, primary care–driven group with a Springfield, OR location. They offer internal medicine and family medicine among 14 offices in the Eugene–Springfield area, plus ancillary services (lab, imaging, infusion, audiology, physical therapy, travel medicine) and virtual care. The Springfield office at 1007 Harlow Rd is among their locations. OMG emphasizes internal medicine, pediatrics, OB/GYN, and various specialties, with patient services including billing, insurance, medical records, and community resources. Founded in 1988, OMG is headquartered in Eugene and employs about 188 staff.

Clinic Type

Internal Medicine

Address

1580 Valley River Dr, Eugene, Oregon 97401, US

Phone

541-687-4900

Email

himroi@oregonmed.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Primary Care
  • Family Medicine
  • Preventive Care
  • Chronic Disease Management
  • Adult Medicine
  • Preventive Health Screenings
  • Cholesterol Monitoring
  • Emphysema management
  • Rheumatology collaboration
  • Pediatrics collaboration (adult-focused)

Team

  • Marisa Simon, Internal Medicine, Family Medicine — MD, MPH

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye: 2.2 out of 5 stars (17 reviews (Crescent Medical Clinic))
  • Yelp: Generally low ratings indicated by context (82 reviews (aggregated))

Patients praise

  • Some patients have expressed appreciation for specific individual physicians and providers
  • Occasional positive experiences with routine well-child visits

Common complaints

  • Significant access issues, including difficulties in scheduling, long wait times, and being dropped as a patient
  • Frequent communication breakdowns, including staff being unresponsive, unhelpful, or rude on the phone
  • Serious complaints regarding billing department stress and mismanagement
  • Concerns over continuity of care and provider turnover under Optum ownership
  • Reports of being left without necessary medications, particularly for chronic pain management
  • Dissatisfaction with the medical process, including missed diagnoses and poor follow-up for chronic conditions

"I love the physicians at this location. BUT The billing department has been the cause of mental and emotional stress for nine years."

BBB Business Profile

"Absolutely Horrible Experience – Avoid Oregon Medical Group at All Costs... They dropped me as a patient without any notice—no call, no letter, nothing."

Birdeye (Crescent Medical Clinic)

"'Just hell': Oregon Medical Group patients stranded without pain medications at Oregon Medical Group"

Lookout Eugene-Springfield

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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