Mercy Clinic Internal Medicine - Smith Glynn Callaway - Suite 300
Internal Medicine • Springfield, OR • Since 1891
About
Summary: Mercy Hospital Springfield is a Southwest Missouri/Northwest Arkansas healthcare facility with a long history (founded 1891) that emphasizes Christ-centered healing and patient satisfaction. It operates as a medical practice/company under Mercy, with 59 employees and leadership including Sandhya Samavedam (Director, Neurocritical Care Unit) and Brandy Henson (Director of Patient Logistics). The organization highlights broader Mercy healthcare services, public status, and regional patient care across its network. Contact: 417-820-2000. If you’re seeking internal medicine care (Smith Glynn Callaway, Suite 300, Springfield), this page confirms Mercy’s Springfield presence but does not provide specific physician listings or suite details for an Internal Medicine practice by that exact name. Consider reaching out to Mercy Hospital Springfield at the listed phone number or visiting mercy.net for physician directories and suite information.
Clinic Type
Internal Medicine
Address
3231 S. National Avenue, Suite 300, Springfield, MO 65807
Phone
(417) 888-5658
bethany.pope@mercy.net
Opening Hours
Mon, Wed, Thurs, Fri: 8:00 a.m. – 12:00 p.m.; 1:00 p.m. – 4:30 p.m. (Walk-in hours for established patients); Phone hours extended M-F 7:00 a.m. - 5:30 p.m.; Sat 8:00 a.m. - Noon. 24/7 available for medical concerns via care team.
Website
https://www.mercy.net/practice/mercy-clinic-internal-medicine-smith-glynn-callaway-suite-300/
Emergency Care
Emergency and urgent care information implies access to Mercy network; no explicit standalone emergency details provided
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
Walk-in Hours
Mon., Wed., Thurs, Fri. | 8 a.m. – 12 p.m.; 1 p.m. - 4:30 p.m.
Phone hours
Our new, extended phone hours: M-F | 7 a.m. - 5:30 p.m. Sat | 8 a.m. - noon
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Vitals, Healthgrades, WebMD: No public ratings or reviews available for this specific suite (0)
Patients praise
- Individual physicians may be described as fantastic or caring by specific patients
Common complaints
- Long wait times for appointments
- Difficulty with staff responsiveness and communication
- Issues with medication refills and prior authorizations
- Perceived lack of organization in office procedures
"Scheduleing is horrible, 4 months out for an urgent (by PCP) appointment. Why so far out ???"
— LocalityBiz (Endocrinology)"Refills takes weeks, can't get prior authorization for meds theyvare 6-8weeks out they say but it's longer. The office manager can't not get people hired... All the good nurses quit."
— LocalityBiz (Endocrinology)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- City Council approves changes to Reserve at Medical Mile project | Springfield Business Journal — Apr 27, 2026
- Mercy Clinic Internal Medicine - Whiteside in Springfield, MO — Aug 19, 2025
- Mercy Hospital to close Springfield optometry clinic in April — Jan 12, 2026
- Inside the Ozarks: Health Department warms of potential Hepatitis A outbreak in Springfield/Greene County — Jun 2, 2026
- Mercy Announces New Medical Residency Program to Benefit Springfield's Physician Workforce Pipeline — Jun 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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