Baystate Pharmacy
Pharmacy Services • Springfield, MA
About
Baystate Pharmacy - Springfield - Mason Square in Springfield, MA provides prescription fulfillment, easy prescription transfers, and local delivery. The pharmacy offers OTC medications, medication safety counseling, and pharmacist consultations, with free same-day delivery available to surrounding areas including Springfield, West Springfield, Chicopee, Holyoke, and Agawam.
Clinic Type
Pharmacy Services
Address
11 Wilbraham Road, Springfield, MA 01109
Phone
413-794-9960
Medical.StaffOffice@baystatehealth.org
Opening Hours
Monday: 8 am - 6 pm; Tuesday: 8 am - 6 pm; Wednesday: 8 am - 6 pm; Thursday: 8 am - 6 pm; Friday: 8 am - 5 pm; Saturday: Closed; Sunday: Closed
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown (associated health center): 64 reviews for the associated neighborhood health center facility (64 reviews)
Patients praise
- Attentive primary care providers at the associated health center
- Kind and considerate staff members
- Valued communication with staff
Common complaints
- Some general concerns regarding responsiveness and healthcare effectiveness at the associated health center facility.
"Best caring MD I've had. I'm a rather difficult patient but she is very kind and considerate of my issues. One that I trust and hope to keep."
— Apple Maps (review for associated health center)"Baystate Mason Square Neighborhood Health Center is appreciated for its attentive primary care providers, kind staff, and short wait times. ... However, some individuals express concerns about the center's responsiveness ... and the effectiveness of their healthcare."
— BestProsInTown (review summary for associated health center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Baystate Health Opens New Pharmacy Location in Mason Square — Apr 7, 2026
- Baystate Health Opens New Pharmacy Location in Mason Square - Health Care News — Apr 8, 2026
- Baystate moves pharmacy to Springfield’s Mason Square — Apr 12, 2026
- Baystate Health Opens New Pharmacy in Mason Square, Springfield - World Today Journal — Apr 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pharmacy services clinics in Springfield
Caring Health Center (CHC) is a nonprofit health care provider based in Springfield, Massachusetts, with a presence in Puerto Rico. Founded in 1995, CHC offers affordable, high-quality medical and supportive services across three Springfield sites, including a state-of-the-art pharmacy and the WIC Nutrition Program. It serves about 20,000 patients annually and operates a Wellness Center focusing on nutrition education and physical activity. CHC is notable for its diverse, women-led leadership and long history of federally funded research participation. Contact: main site at 1049 Main Street, Springfield, MA 01103; general phone: (413) 739-1100.
MinuteClinic at CVS locations in Springfield, MA offer convenient walk-in care for minor illnesses and injuries, preventive services (immunizations, annual exams), and chronic condition monitoring. Some CVS HealthHUB locations provide additional services such as sleep apnea assessments and basic blood work. MinuteClinic is part of CVS Health, a public health solutions company headquartered in Woonsocket, RI, with clinics located inside CVS stores nationwide. To find Springfield-specific clinics, search for “MinuteClinic Springfield MA” on the CVS website or use the CVS Store Locator for exact addresses, hours, and whether a location is a HealthHUB.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other pharmacy services clinics in Springfield, or search the full directory by insurance, ratings, and more.